Vin Devers Autohaus of Sylvania

My husband and I were extremely impressed with our Audi My husband and I were extremely impressed with our Audi used car sales experience through Tony we were able test drive our cars of interest when it w My husband and I were extremely impressed with our Audi used car sales experience through Tony we were able test drive our cars of interest when it was convenient for us. His availability was remarkable, he went out of his way to answer questions and provide a truly professional experience in buying our Audi A4, which we love. Additionally, Denny made sure the scratch in the door was fixed to our satisfaction and Jamie was very gracious explaining details about the financial portion of our transaction. We look forward to buying future Audi products at Vin Devers Autohaus. More

I helped my sister look at several used vehicles. Brian LaVoy had the vehicles ready to go when we arrived. We came from out-of-state with only an hour left before they closed. Brian patiently stayed past LaVoy had the vehicles ready to go when we arrived. We came from out-of-state with only an hour left before they closed. Brian patiently stayed past closing time to help my sister finalize her purchase and drive away with a nicely used vehicle. More

A few months back my wife backed into a "moving" mailbox in front of the police station in downtown Ann Arbor, MI. Bless her heart.... To say the least my brand new GL450's backside was dom "moving" mailbox in front of the police station in downtown Ann Arbor, MI. Bless her heart.... To say the least my brand new GL450's backside was dominated by this moving mailbox. The first thing that came to mind was to call the Mercedes of Ann Arbor. But my experience with them hasn't always been consistent. I Googled the best professional and friendliest Mercedes dealership in MI, to my surprise the people that answered the phones were quickly hung up on because of their brisk, aggressive, and impatient tone. I couldn't believe it! Here I was willing to drive any distance to get my car worked on. So the only person I clearly remember providing me outstanding and friendly services was Keith Solomon, whom I thought at that time worked for the Ann Arbor dealership as their Service Manager. But little did I know he went to work for Vin Devers Autohaus of Sylvania,in Ohio. To get to the point I happened to have Keith's number. I called him 30 minutes after my wife's accident. He was polite, professional, friendly, and he remembered me! His first response was "Is everyone OK?". Impressive! We talked more about me and my family than the accident. By the time we got around to talk about what to do with my brand new banged up GL450, I was relaxed and at ease. Keith simply said "Vin Devers will take care of you don't worry about thing". He drove to my home in Ann Arbor, MI. He dropped off a loaner car and took the GL back to their very own Auto Body Shop, which I had no idea they had. With that said this all happened the very same day of the accident. On that day it became very clear that Vin Devers Autohaus of Sylvania in Ohio would be my new home for all of my Mercedes needs. My GL450 came back to me in showroom condition! Since the accident I have had all my cars serviced at Vin Devers. I personally drove down to Vin Devers shortly after getting my GL back to thank them. Thank you Jason Perry for the tour of your facility and your warm hospitality. You have an exceptional crew there! What a wonderful and friendly group of people!! I can't stop bragging about Vin Devers enough! I now have my extended family faithfully getting their Mercedes serviced there too and more. My name is Scott Matthew Courtney and I give my stamp of approval of Vin Devers Autohous of Sylvania in Ohio.... I am a customer for life! EXCEPTIONAL, PROFESSIONAL, and PERSONAL-FRIENDLY SERVICE! More

Just an overall great experience. I purchased a car from a different Audi Dealership (Continental Audi of Naperville). The car was making noise but Continental assured me it was not an issue and nothing to a different Audi Dealership (Continental Audi of Naperville). The car was making noise but Continental assured me it was not an issue and nothing to worry about. Knowing I have worked with Vin Devers in the past, I took the car to them as soon as I get back in town. They told me car needed $13**.** worth of repair. I told them what happened and Roget Aouad was very helpful. He recommended I call AUDI USA Customer relations to notify them what happened. AUDI USA was able to get the other dealership to pay $500.00 and AUDI USA matched the $500.00. The other dealership refused to pay for any work prior to contacting AUDI USA. Because of the advise he gave me, I was able save $1000.00 on repairs. He was very helpful in making my experience that much better. I was also given a loaner car to drive while it was being fixed. Thanks Roget Aouad!! More

Outstanding experience and extraordinary service from Brian Lavoy and the whole team at Vin Devers. They were responsive, respectful, courteous, fair and helpful, and each person I met went out of their Brian Lavoy and the whole team at Vin Devers. They were responsive, respectful, courteous, fair and helpful, and each person I met went out of their way to make this a very pleasant car-buying experience. More

Every aspect of my experience at Vin Devers is nothing but top shelf!!! Much praise to the following team members for making my willingless to recommend Vin Devers to my circle of Audi fanatics: Tim in se but top shelf!!! Much praise to the following team members for making my willingless to recommend Vin Devers to my circle of Audi fanatics: Tim in service, Mike K. in service set-up, Clark B. in parts, Duane in sales, David at the body shop, and all members of the Vin Devers team! More

I recently had some service work done and also had the Stasis upgrade done to my Audi A4. I must say, every time I go to Vin Devers the customer service is 5 stars! They treat you like you want, the price Stasis upgrade done to my Audi A4. I must say, every time I go to Vin Devers the customer service is 5 stars! They treat you like you want, the prices are very good and the work they do is tremendous. They have EARNED my business for the remainder of my car buying life - I will never shop or refer anyone to anywhere else. Many thanks to everyone at Vin Devers - T. Shorrock Toledo, OH. More

The folks at this dealership are very professional and answer all questions I had without being pushy. A very friendly, relaxed environment. I would highly recommend them to friends. answer all questions I had without being pushy. A very friendly, relaxed environment. I would highly recommend them to friends. More

I took my car into the dealership for an insurance claim. Candy and her team worked through all the claims paperwork and kept me aware of what was needed. When I delivered my car Candy reviewed what was need Candy and her team worked through all the claims paperwork and kept me aware of what was needed. When I delivered my car Candy reviewed what was needed and the timeline for the work. She also had my rental car lined up and they were there waiting when I arrived. The work was performed as explained and my car was returned on time and the work done was great. Candy did a great job and she and her staff are a pleasure to work with. More