Vin Devers Autohaus of Sylvania

Great service the minute you pull your car into the bay. Lukas checked me in and waited while they serviced my car. He kept me apprised and also received a multipoint inspection video. This is my second Aud Lukas checked me in and waited while they serviced my car. He kept me apprised and also received a multipoint inspection video. This is my second Audi and I have always chose Audi Sylvania for their pleasant and experienced staff. More

Dillon and Keith Solomon the service Manager provided me the best service one can expect I had a check engine light come on they got me scheduled in so that I could travel for thanksgiving to be with my fam the best service one can expect I had a check engine light come on they got me scheduled in so that I could travel for thanksgiving to be with my family More

Keith Solomon the service manager is very concerned about the service his department provides to customers who need their vehicle serviced. He checks to make sure the service is performed correctly and on ti the service his department provides to customers who need their vehicle serviced. He checks to make sure the service is performed correctly and on time. He also will do what ever is possible to meet your schedule needs. I needed quick service to ensure reliable breaks as I have a wife with health issues that may require me to travel with a VERY short notice More

My pretty red Audi A3 was "front ended" three weeks ago, and I chose to take it to the Collision Shop at Vin Devers for an estimate and repairs. Bob and his team at the Bodyshop exceeded my expectations, p and I chose to take it to the Collision Shop at Vin Devers for an estimate and repairs. Bob and his team at the Bodyshop exceeded my expectations, putting my car back "better than new". It needed a new grill and front sensor, and they later concluded it also needed a new lower body unit and paint to match the original color. When Darryl, the Detailer, finished his work, my car looked better than it did the day I bought it. Darryl even found an earring under the seat, which he rescued for me before his vacuum collected it. Every interior and exterior space is squeaky clean now, from the Audi floor mats and leather seats to the wheel and door wells. I should have expected 5 star service from another area of Vin Devers Autohaus, because my Audi service writer, Jessie Nida, has always been outstanding. I live 75 minutes away from Vin Devers, but I would never think of taking my Audi A3 anywhere else, even for a simple oil change. This team is THE BEST TEAM! More

For the past year that I've owned my GL450, I have brought it here for maintenance, repair, and service. The only good thing I can say about the service provided is that the service advisor, Dylan, i brought it here for maintenance, repair, and service. The only good thing I can say about the service provided is that the service advisor, Dylan, is a nice guy. I have put over $12,000 in repairs and service to my vehicle and the group still is unable to get it right. I had to bring my car back right after servicing (twice) because the oil and/or check engine light came on the day after my vehicle's return. I feel like I've spent almost as much time in their loaner cars as I have my own vehicle. I've done 100% of of what they recommended to my car and yet it ends up back in their shop almost every month. I'm in the market for a new vehicle but, being from Toledo, my only options for dealer service are here. Therefore, I will not be buying another Mercedes or Audi. More

Vin Devers did a perfect job when it came to replacing the windshield on my 2021 Mercedes G Wagon. They reached out to see when a good time was for me to bring it in & then made to sure to get it done qui the windshield on my 2021 Mercedes G Wagon. They reached out to see when a good time was for me to bring it in & then made to sure to get it done quickly. In addition, they made the payment process a breeze even though there were two parties paying the bill. I appreciate the politeness, promptness & precision that I experienced throughout the entire process. Would recommend 100% More

Dylan with the Vin Dever's Service Group is absolutely outstanding! Very professional and service oriented. I came in with a bad situation, and he turned it around and made my day. Thank you Dylan!! outstanding! Very professional and service oriented. I came in with a bad situation, and he turned it around and made my day. Thank you Dylan!! More

I recently had my vehicle (2016 A6 TDI) in for some regular service at Vin Devers Autohaus of Sylvania and I cannot say how pleased I am with their Service Department. My service consultant, Jessie Ni regular service at Vin Devers Autohaus of Sylvania and I cannot say how pleased I am with their Service Department. My service consultant, Jessie Nida, is absolutely a pleasure to work with and kept me updated every step of the way. Jessie is always professional, courteous and always takes the time to answer my questions. I would also like to tip my hat to all of the service technicians for the quality and timeliness of work they perform. A very satisfied customer. More

The team was great working with me through some really unexpected challenges. Came in for service, left with a new vehicle. Incredibly friendly, knowledgeable, and patient! unexpected challenges. Came in for service, left with a new vehicle. Incredibly friendly, knowledgeable, and patient! More

This was my first scheduled service and I was very impressed with Jessie. I purchased the Q5 in Houston then moved here and really didn't know what to expect. He listened to my concerns and addresse impressed with Jessie. I purchased the Q5 in Houston then moved here and really didn't know what to expect. He listened to my concerns and addressed each one. More