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Vision Buick GMC

Rochester, NY

4.1
1,277 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,277 reviews

April 18, 2026

Always a wonderful experience. They take care of me like family. Very accommodating people to work with. More

by RT24
Recommend Dealer
Yes
Employees Worked With
Phil Pitts
April 18, 2026

Had an oil change and tire rotation- it would have been nice if they checked the pressure in all tires - all were below the recommended pressure More

by RLEMBO1
Recommend Dealer
Yes
Employees Worked With
Service department
April 18, 2026

Had an oil change and tire rotation- it would have been nice if they checked the pressure in all tires - all were below the recommended pressure More

by RLEMBO1
Recommend Dealer
Yes
Employees Worked With
Service department
April 16, 2026

It was good. Glad for short wait time. Appreciate the updates for up and coming maintenance. More

by BETH.KARNISKY
Recommend Dealer
Yes
Apr 17, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 15, 2026

Warm and pleasant place to visit. I feel confident bringing my vehicle there.good luck. More

by gege570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad, service dept.
Apr 16, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2026

I waited 3 hours to get 2 tires changed. One of the 'new' tires was low on air so had to go back to the dealership and the man who works in the service center just took my keys and said noth More

by JORDYNLARKINS
Recommend Dealer
No
Employees Worked With
Service center employees
Apr 16, 2026 -

Vision Buick GMC responded

We value and appreciate your business, Jordyn. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

April 14, 2026

Idk, but I paid for a computer system check. The computer was never checked. They just checked what I thought was the problem. Computer still has issues. More

by m6nding0
Recommend Dealer
No
Employees Worked With
Idk, but I paid for a computer system check. The computer was never checked. They just checked what I thought was the problem. Computer still has issues.
Apr 15, 2026 -

Vision Buick GMC responded

"M6nding0" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 13, 2026

Efficiency and got me in and out of there Love the crew there. Awesome? Great job More

by darrenfuller8989
Recommend Dealer
Yes
Employees Worked With
Yes
Apr 14, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 13, 2026

It was better than my first experience. I'm glad they had a management makeover. It was good More

by Scinotti182
Recommend Dealer
Yes
Apr 14, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 12, 2026

They called and offered out of current lease to get into a new car. Took them up on offer and got exactly what I wanted More

by Swelker63
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Apr 14, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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