Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The staff at Bob Hastings are always courteous and provide the utmost attention to providing customer satisfaction. I feel they employ a quality workforce that always demonstrates integrity and shows provide the utmost attention to providing customer satisfaction. I feel they employ a quality workforce that always demonstrates integrity and shows caring and respect for all. They make you feel like part of their family. They listen and are committed to continuous improvment based on customer feedback. The dealership showroom and repair areas are impeccably clean. They are knowledgable and keep up with the everchanging automotive techniques and technologies. I have been a repeat sales and service customer for any years and always have no hesitations referring family and friends. More
The service department was very helpful and timely in thier work. Highly recommended. They completed a no cost recall repair on our 2008 Acadia. Love the car, love the service. thier work. Highly recommended. They completed a no cost recall repair on our 2008 Acadia. Love the car, love the service. More
Everyone smiled and was courteous. They kept me informed as to how long it will take and what corrections were needed. They offered drinks and had a t.v. available. as to how long it will take and what corrections were needed. They offered drinks and had a t.v. available. More
On time, courteous, and excellent work. Pleasant waiting area, coffee and newspaper a nice perk. was offered courtesy van delivery drop off - (not needed). I visited the show room and was able to inspect area, coffee and newspaper a nice perk. was offered courtesy van delivery drop off - (not needed). I visited the show room and was able to inspect several new Buicks. More
I was signed in and elected to wait for a routine service and tire rotation. I also asked to check a rattle and noise, probably part of the exhaust system. All was done in an hour and a half while I read m and tire rotation. I also asked to check a rattle and noise, probably part of the exhaust system. All was done in an hour and a half while I read material I brought in. The rattle is gone and the situation was described to me. The car is 13 years old, a 2000 Saturn, so I don't expect it to sound like a new car. I am grateful that the Buick dealership is so receptive of Saturn owners. More
the complete experience has been great. I bought a great vehicle and saved big dollars in the process. My first service visit was equally as satisfying vehicle and saved big dollars in the process. My first service visit was equally as satisfying More
What started out as a routine inspection, ended up with me coming back the next day with a dead starter, an unfortunate coincidence. However, Jerry got the car in there, and back to me the next afternoon, me coming back the next day with a dead starter, an unfortunate coincidence. However, Jerry got the car in there, and back to me the next afternoon, on short notice. I appreciated his understanding of my need for the quick turn-around. Thanks.......... More
Many thanks to Michelle and Jerry in the Hastings service dept., they helped to make the servicing of my Buick Enclave a pleasant experience.. Michelle was extremely cordial and informative. Jerry as alwa dept., they helped to make the servicing of my Buick Enclave a pleasant experience.. Michelle was extremely cordial and informative. Jerry as always, kept me up to date with the service performed on my vehicle. Hastings service dept. is clean, thorough and professional. More
The purpose for my visit was to receive an oil change for my vehicle. I chose to go to Buick because of my spouse's experience with the high level of service they receive. I wanted to continue to bring my my vehicle. I chose to go to Buick because of my spouse's experience with the high level of service they receive. I wanted to continue to bring my Saab to an authorized GM service center to ensure it receives the best level of service possible. It was pointed out that my inspection was due so that was taken care of as well. Although not a huge opportunity to experience Hasting service, I was pleased with the limited exposure I had. I will be back for the brake work that is coming in the very near future. Steve More
Another great buying experience with Dave and his staff. I would recommend Bob Hastings GMC Buick to all my friends and family. The service department is always accommodating. I would recommend Bob Hastings GMC Buick to all my friends and family. The service department is always accommodating. More



