Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Have had Hastings service this car (2004 Envoy) since new. Now has 122,000 miles and still runs and rides like it did when it was new. Will easily reach my trade-in schedule of 150,000 miles or 11 years, new. Now has 122,000 miles and still runs and rides like it did when it was new. Will easily reach my trade-in schedule of 150,000 miles or 11 years, whichever comes later. More
I had taken my Saturn Aura to another dealer for routine oil change and tire rotation. I asked them to check for the source of a noise I was hearing from under the front end- the problem was diagnosed as a oil change and tire rotation. I asked them to check for the source of a noise I was hearing from under the front end- the problem was diagnosed as a loose bearing on a control arm. When I found that this was covered under my warranty and I would need to take it to a GM dealer for the work, I chose Hastings. Jim was very pleasant to work with and fit me in for the necessary repair as soon as possible. I wasmade to feel very welcome and I like the Preferred Owner Rewards program. More
They always greet me cordially and quickly. They schedule appointments that work well in my schedule. They make sure the job is done right, even if it needs to be looked at again. appointments that work well in my schedule. They make sure the job is done right, even if it needs to be looked at again. More
Want a superior automotive buying experience? Want to be treated like a real person, rather than a number on a sales chart? Want a fair price for both your trade-in, as well as the new car you are buying? W treated like a real person, rather than a number on a sales chart? Want a fair price for both your trade-in, as well as the new car you are buying? Want to deal with a knowledgeable, courteous, and respectful salesperson? If so, then you could a lot worse (believe me!) than talking to Steve Page at Bob Hastings Buick GMC. You will definitely appreciate the warm, welcoming, car-buying environment created by Steve and the rest of the staff at Bob Hastings. Try them first, before going anywhere else in town. You will be glad you did. I just love my new 2012 Acadia – thanks to Steve and the excellent support from R.C. Cavalcanti, Director of Finance. More
I just stopped in to give George the original copy of some work I had done without knowing that it would have been under warranty, or some of it would have been. George was very helpful & friendly. I w some work I had done without knowing that it would have been under warranty, or some of it would have been. George was very helpful & friendly. I will definitely make Hastings my dealer of choice when it comes to getting another vehicle! More
My experience was as usual by Hastings...friendly and experienced personnel greeted me and had my service requirements completed on time. I have purchased all of my automobiles here over 35 years and all experienced personnel greeted me and had my service requirements completed on time. I have purchased all of my automobiles here over 35 years and all were serviced only by Hastings. More
Brought car in for oil & lub;also for state inspection. Service Dept. also located a nail in one of the tires which I was unaware of. Repaired tire at that time. Satisfaction for Dept. is A inspection. Service Dept. also located a nail in one of the tires which I was unaware of. Repaired tire at that time. Satisfaction for Dept. is A-1! More
as usual hastings was very accommodative in fitting me in with my work schedule. A late PM tire pressure fill, NYS inspection and new windshield wipers all done in a reasonable time and with a smile. Dave with my work schedule. A late PM tire pressure fill, NYS inspection and new windshield wipers all done in a reasonable time and with a smile. Dave Resch More
All my dealings at Hastings have been top notch. Jim, Michelle and Jerry in Service Dept. always take extra time to explain what needs to be done, what other options there might be and how long it will t Michelle and Jerry in Service Dept. always take extra time to explain what needs to be done, what other options there might be and how long it will take. Thank you, Hastings!! More
I selected Bob Hastings based upon previous positive experience with Hastings servicing my 1998 Oldsmobile Aurora. Had experienced intermitent operation of blower motor. Hastings Service Department diag experience with Hastings servicing my 1998 Oldsmobile Aurora. Had experienced intermitent operation of blower motor. Hastings Service Department diagnosed condition, made repair recommendations and then replaced blower control module which corrected the problem. They also performed needed brake service. Following service the car operated very well, to my expectations. Thank you Bob Hastings Service Department. Sincerely, Bruce Lippa More




