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Vision Buick GMC
Rochester, NY
1,331 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,331 reviews
August 17, 2010
I received extremely great treatment right from entering the dealership to walking out with the new vehicle. Dimitrit Akselrod was professional, patient, and friendly. He took the time to explain things, the dealership to walking out with the new vehicle. Dimitrit Akselrod was professional, patient, and friendly. He took the time to explain things, and took the time to make sure I, as a customer was pleased. Dimitriy greeted me at the door when I went to the dealership. I actually went there for a lease return on my wife's car. I was not intent on buying a new vehicle for myself. I had already leased a new vehicle for my wife, and I was going to wait a year for my vehicle. But as I was completeing the papers with my wife on the car return, I noticed an new Envoy brochure. As I was leafing through it, I became interested in a particular color. I asked Dimitriy if there were any such Envoys with the particular color on the lot. He said yes. My wife and I saw it and we asked for pricing. There happened to be incentives and dealership discounts, and I get employee discounts as well. It turned out the price was excellent for that vehicle. It was new, the right color and the right features. I said I'll buy it and I did. Dimitriy did a follow up phone call to check on how I liked the vehicle after a week or so. When ever I go to have routine service performed on my vehilce, I walk through the show room just to see what's there. Dimitriy is still as pleasant as ever and asks me how my car is doing and if I am still satisfied. as a foot note, I think the Service department is excellent as well. They treat me as a special customer. Thery are always polite, they explain the work, give me an estimate of time required, ask If I need the shuttle services. Their estimates a pretty much right on, and they do excellent work. More
by milelic5
Employees Worked With
Dimitriy aKSELROD, Dmitriy A.
