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Vision Buick GMC

Rochester, NY

4.1
1,253 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,253 reviews

December 04, 2025

Very courteous and informative. Friendly and very kind, knowledgeable, attentive, pleasant, approachable, and patient when I told her at the last minute that I was using a different More

by Cteach43
Recommend Dealer
Yes
Employees Worked With
Donna, she deserves a 5.
Dec 05, 2025 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 03, 2025

Three weeks ago I stopped in at VISION dealership without an appointment to see if I could have my tires oil and filter change for my 15,000 mile check up. And without any hesitation, they accepted my vehicl More

by dinogonefishing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 02, 2025

I had a great experience purchasing our vehicles from Vision Buick GMC, we have our vehicles serviced there as well as many of our relatives. Great customer service More

by WILLMIN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 02, 2025

They were very busy and short handed but did decent time wise I will be back ahain. More

by Plowman319
Recommend Dealer
Yes
Employees Worked With
Don't remember..It was a very nice girl..She was Grest.
Dec 02, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 01, 2025

Had a great experience with this dealership. Our salesman was knowledgeable and I recommend if your buying a GMC, this is the place to go!! More

by LFG471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 30, 2025

This was the best experience I've ever had buying a new vehicle. It was quick and painless. More

by HALEYM2
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Dec 02, 2025 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 30, 2025

Terrible customer service. No follow ups about your services. Give you a hard time to get a loaner. More

by karussell025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan F.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy C-L.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle P.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 30, 2025

Staff members are always polite and responsive to your needs by answering questions pertinent to your vehicle issues. Wait time is considerably reasonable as well More

by Lfecioru1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 27, 2025

Easy to deal with. Very informative Looking forward to coming back for service and more vehicles More

by DUKE2SMITH@ROCHESTER.RR.COM
Recommend Dealer
Yes
Employees Worked With
Jake
Nov 28, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 27, 2025

Best buying experience So easy to buy a new truck. Phil was great Easy buying experience Fair trade in value More

by Raymond A Kesel
Recommend Dealer
Yes
Employees Worked With
Phil P.
Nov 28, 2025 -

Vision Buick GMC responded

Great to have you back with us again!

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