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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,330 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,330 reviews

February 17, 2026

Great sevice, in and out with no problem. My apointment was scheduled with no issue. More

by ALBERT-625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
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Feb 17, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 14, 2026

My wait was long since the tv did not work. The glass tables in the waiting area are dangerous. The corners need protection. More

by d_stone
Recommend Dealer
Yes
Employees Worked With
Young lady. Can't recall her name. She's a Service Advisor.
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Feb 17, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 13, 2026

We traveled from Syracuse - about an hour drive. The vehicle we inquired about was pulled from the lot, gassed, plated, and ready for a test drive. Justin was easy to talk to, friendly, and accommod More

by KSHINMAN
Recommend Dealer
Yes
Employees Worked With
Justin Vanameron
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Feb 17, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 12, 2026

Easy, no hassle, knowledgeable and friendly No Easy, no hassle, knowledgeable and friendly. Mike took the time to listen to what I wanted More

by KWALLY44
Recommend Dealer
Yes
Employees Worked With
Mike Borrelli
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Feb 12, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 09, 2026

Searched and found the truck I wanted by the year end In a timely fashion More

by STEVENFPC
Recommend Dealer
Yes
Employees Worked With
Hunter Lafountain
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Feb 10, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2026

My service advisor Donna Ennis was excellent. She went above and beyond with her service. More

by MIKERIVA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Ennis
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Feb 10, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 07, 2026

Smooth Very professional every time courtesy nice to deal with every time Very cute girl More

by CARM528
Recommend Dealer
Yes
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Feb 10, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 07, 2026

Charging customers to provide your staff with PPE is one of a kind and inconceivable. More

by biehlerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It has been a few weeks so I do not tecall
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Feb 10, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 05, 2026

Waiting for oil change and was told it would be in excess of 2 hours. Not acceptable in my opinion. More

by MEYER1956
Recommend Dealer
No
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Feb 05, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 02, 2026

Kathryn is always conscientious of my time and follows up promptly. Will render is knowledgeable and very efficient and diagnosing my issues. He is also very neat and courteous. More

by gizpete
Recommend Dealer
Yes
Employees Worked With
Kathryn Roach & Will Render
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Feb 03, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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