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Vision Buick GMC
Rochester, NY
1,330 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,330 reviews
January 16, 2026
Ok the car was messed up like three different times. Backup camera and rotator cuff. I drive out last Tuesday and I have to come back this Tuesday I have to call off work both times to come back Backup camera and rotator cuff. I drive out last Tuesday and I have to come back this Tuesday I have to call off work both times to come back More
by JGRAHAM515
Verified CustomerEmployees Worked With
Amelia
January 12, 2026
Had oil change and tire rotation. Service member that did the work forgot to tighten the lugs on left rear wheel and it fell off while driving. Talked with Service manager at a later Service member that did the work forgot to tighten the lugs on left rear wheel and it fell off while driving. Talked with Service manager at a later time to make it right More
by Daniellasnick73
January 11, 2026
Frank was especially helpful many times trying to get a texting feature working. He went above and beyond what he needed to do very professional very reliable very helpful. texting feature working. He went above and beyond what he needed to do very professional very reliable very helpful. More
by Gayle
Employees Worked With
Frank
January 08, 2026
This was the worst service I have received anywhere. My truck was only 5 months old. I received a coupon in the mail for the first maintenance service for free. I gave the coupon to the service rep when My truck was only 5 months old. I received a coupon in the mail for the first maintenance service for free. I gave the coupon to the service rep when I dropped the vehicle off so they would know what was expected. They were supposed to change the oil and filter, rotate the tires, top off the DEF and do the 12 point safety inspection. They rotated the tires but did not reset the TPMS so I had to do that myself. Fortunately, I own the tool to do that. They supposedly changed the oil and filter but they did not reset the oil life indicator, I had to do that also. They did not add any DEF to the truck. I had to buy some and add it myself. I guess I should have checked all this stuff before I left the dealership but I thought I could trust them to do the work that they were supposed to do. I've learned my lesson and I don't think I'll be back to Vision for service work. More
by KWSMITH1048
Employees Worked With
Nick S.
