Back

Vision Buick GMC

Rochester, NY

4.1
1,330 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
Contact Dealership

800 Panorama Trail South

Rochester, NY

14625

Directions

By Type

Showing 1,330 reviews

January 07, 2026

Donna was great only helpful one Loved that she took lead to clean my car and get work done in time stated More

by Leiden88
Recommend Dealer
Yes
Employees Worked With
Donna?? she made the difference She is the only one who helps
Jan 08, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 05, 2026

It was efficient and fast. I was aware of what they would be doing prior to the work being done. They are friendly, and continue to check back updating in the progress (I waite More

by amywade07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Jan 06, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 05, 2026

I went there for NYS inspection and they made emission inspection instead, I also asked for oil change and tire rotation, and prices were higher than other places and I also had to come back later because More

by karendls2172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick S.
Jan 06, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 04, 2026

2 Car still has all of its problems. Dealership can not get the parts or even a reasonable promise of parts to fix the two seat related problems. The Apple Car Play issue is undiagnosed More

by cvolo
Recommend Dealer
No
Employees Worked With
You can inquire at the dealership and determine that and the entire history
Jan 06, 2026 -

Vision Buick GMC responded

"Cvolo" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 04, 2026

I will only bring my vehicle here for service. They are respectful and efficient, and everyone is very friendly More

by WILMAC139
Recommend Dealer
Yes
Employees Worked With
Service Idk the reps name
Jan 06, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 04, 2026

The dealership was very clean and everyone was very nice and respectful. As soon as you walk in the door they were attentive. More

by MTSICU22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , Nick S.
Jan 06, 2026 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 04, 2026

The people I deal with were friendly and very professional. The area was neat and clean. More

by dwyerp995
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
Jan 06, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 03, 2026

The same dealership replaced our 'turbo' less than one month ago. The same issue occurred again with the message reading ' decreased power to the engine' so we brought the car back. It may be a bulletin f More

by Cynthiaparis7789
Recommend Dealer
No
Employees Worked With
Frank
Jan 06, 2026 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Cynthia. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

December 31, 2025

I was very satisfied with the service department and sales department I would recommend them More

by THEFILDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
Dec 31, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 31, 2025

It was a great experience. They were really patient with me and it made me feel confident in my decision to get a car from them More

by ALEXMARIE19
Recommend Dealer
Yes
Employees Worked With
Darren
Dec 31, 2025 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

...
18
...