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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,197 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,197 reviews

January 30, 2026

This is my 4th Buick from Vision. I bought my other 3 with a former salesperson there. I like the way that the dealership operates with respect and courtesy and that everyone is frien More

by KMEMCCALL
Recommend Dealer
Yes
Employees Worked With
Rauni Pavheli Rueda
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Jan 30, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 30, 2026

Technician changed the oil broke housing unit that caused the alternator to stopped working killing the battery all this from inexperienced technicians working on vehicles that are out of there league More

by JUAN1003NUNEZ
Recommend Dealer
No
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Jan 30, 2026 -

Vision Buick GMC responded

Juan. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

January 30, 2026

Donna is the best thing to happen since sliced bread Donna is perhaps the greatest human to ever be born, next to Jesus Christ More

by STEVE
Recommend Dealer
Yes
Employees Worked With
Donna
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Feb 03, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 30, 2026

Great customer service! Great customer service! My only stop for anything car related. Ok, cool! More

by Rauni
Recommend Dealer
Yes
Employees Worked With
Kathryn
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Feb 03, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 29, 2026

Awesome people. Helped out with everything. Great service. Jay was very helpful with the loan application & explained everything in detail. More

by kiamele1
Recommend Dealer
Yes
Employees Worked With
Jay Pimentel Rich McDowell
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Jan 30, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 27, 2026

This is at least the 3rd time I have answered this text! !!!! This is at least the 3rd time I have answered the same text!!!!!!!!!!! More

by FCTTHLW
Recommend Dealer
Yes
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Jan 28, 2026 -

Vision Buick GMC responded

Thank you for taking the time to provide us with this feedback.

January 25, 2026

Everyone is always nice and helpful from our salesmen to the service department when we go there. More

by hewpak1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Blackburn
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Jan 28, 2026 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 25, 2026

Great service center and service writers makes for a flawless service experience .I will be going back for future setvice .. More

by Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 23, 2026

Never do business there, bought a brand new Envision got in an accident over 9 months ago and still dont have my car back to due parts issues coming from China. Had to fight to even get a loaner vehicle fro More

by spk284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Chimera and Scott Service Manager
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Jan 23, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 23, 2026

I have only dealt with Vision to purchase my new car and the young man was wonderful. I have a hard time hearing and he was great about making sure I understood everything. Also was so good about showing me More

by Linda C
Recommend Dealer
Yes
Employees Worked With
Don't remember the womens name she was in the service area.
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Jan 23, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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