Vision Buick GMC

I was told by the dealership that tires, battery, brakes, wipers, etc, were all new when I bought the vehicle. The Brake pad life monitor was disabled when I bought the vehicle. When I activated it, it read wipers, etc, were all new when I bought the vehicle. The Brake pad life monitor was disabled when I bought the vehicle. When I activated it, it read as 19% front and 55% rear brake pad life. So that wasn't true. 2½ months after I picked up truck I had to replace the battery with a bad cell. So that wasn't true either. The center caps were different on the right side than the left. I called twice about that. They told me they would check and get same. They never responded or got back to me to even tell me they couldn't or didn't have any. Even though i could have paid cash for the vehicle, they made about 30 or so hard inquiries on my credit score of 812, it dropped to 749 and got a terrible interest rate of 7.99%. I immediately refinanced with my own bank at 5.5%. I love the truck but I feel lied to after all that and hope the 5k warranted I bought is covers everything they said it does and that there are no more undesirable surprises. More

They were tried to charge me almost $500 to mount tires. Rip off Rip off Rip off Rip off More

They were ever the consummate professionals. Knowledgable, patient, and transparent. They had the buyers best interest at heart. Knowledgable, patient, and transparent. They had the buyers best interest at heart. More

Donna was very professional, pleasant & knowledgable. Very proficient work by the technician. Way better service then the sales department! Very proficient work by the technician. Way better service then the sales department! More

They went above and beyond to make sure I received the vehicle that I wanted. The lease payments fit my budget and everyone was very professional and friendly. vehicle that I wanted. The lease payments fit my budget and everyone was very professional and friendly. More

Accommodating, knowledgeable, patient, helpful Jacob uses humor in his interactions. He also answered any questions we had; he knows his vehicles and his inventory. We felt well informed. humor in his interactions. He also answered any questions we had; he knows his vehicles and his inventory. We felt well informed. More

Oil changed . .. I think, but the fluids were not topped up, or even checked. They didn't put a new sticker on to state next oil change date or mileage. When I went .. I think, but the fluids were not topped up, or even checked. They didn't put a new sticker on to state next oil change date or mileage. When I went back in my wheelchair and asked if they even verified the oil level, checked the transmission fluid level, power steering (which was I find out was low when from another person outside the dealership), I was told that they only top u washer fluid. I asked again if they even checked the other fluid levels and noted the it said they installed 6qts of oil and my vehicle calls for 7, He said they just put in what the vehicle calls for according to the VIN. I said my vehicle has called for 7 from the day I bought it here. I said I would be somewhat less concerned if I could easily check it myself, but since I'm in a wheelchair now it's hard for me to do it myself. He then said well we have new guys back there and we don't want to confuse them with too much information. The service writer then offed to get my window stick for the next change date and that was it. He didn't offer to have someone check the fluids. He didn't even offer to verify that I had the proper amount of oil in my vehicle. I was looking at purchasing another vehicle from this dealership, but this experience has made me reconsider that plan. I even had a GA member offer to help me with the purchase, but this lack of service experience soured me on Vision. It's unfortunate because the salesperson was very nice and knowledgeable. The problem is, where would I take that vehicle for service? It certainly wouldn't be this dealership. More

Inspection was smooth and timely and best of all…free b/c I purchased car there!! I purchased car there!! More

I brought the car in for my annual inspection I had to wait awhile. I was told that work needed to be done. The bill was unexpected and very high. Supposedly the work had not been done before? wait awhile. I was told that work needed to be done. The bill was unexpected and very high. Supposedly the work had not been done before? More

I like how they take my car in right away. The employees are very nice and courteous. The employees are very nice and courteous. More