Vision Buick GMC

Staff members are always polite and responsive to your needs by answering questions pertinent to your vehicle issues. Wait time is considerably reasonable as well needs by answering questions pertinent to your vehicle issues. Wait time is considerably reasonable as well More

Terrible customer service. No follow ups about your services. Give you a hard time to get a loaner. No follow ups about your services. Give you a hard time to get a loaner. More

This was the best experience I've ever had buying a new vehicle. It was quick and painless. vehicle. It was quick and painless. More

Best buying experience So easy to buy a new truck. Phil was great Easy buying experience Fair trade in value Phil was great Easy buying experience Fair trade in value More

People were great. Appreciate the video. $179 diagnosis fee is ridiculous especially when I told them what I believed the likely problem to be. Total repair was $100. T Appreciate the video. $179 diagnosis fee is ridiculous especially when I told them what I believed the likely problem to be. Total repair was $100. Told car would be ready at end of day only to be told at 3pm that part was not available and would have to bring it back the next day. More

tols i had to replace tire valve stems couldnt put air in tires . went home and adjusted air presure no problem they wanted to replace all 4 for 300 dallars what a rip off tires . went home and adjusted air presure no problem they wanted to replace all 4 for 300 dallars what a rip off More

Easy to deal with. Very informative Looking forward to coming back for service and more vehicles Very informative Looking forward to coming back for service and more vehicles More

Happy with the service Salesman and finance department was incredible Will share my experience with others was incredible Will share my experience with others More

Scheduled maintenance was completed on time and to my full satisfaction. Service manager was thorough and kept me up to date on vehicle status. full satisfaction. Service manager was thorough and kept me up to date on vehicle status. More

My experience with this dealer was much less than optimal. From the time the deal was signed on a new $50k truck, we were treated like we were not worth their time. All communications were via text m optimal. From the time the deal was signed on a new $50k truck, we were treated like we were not worth their time. All communications were via text message and sporadic which significantly delayed the delivery process. Delivery took almost a week and would have taken longer if I did not make additional trips to the dealer to push the process forward. Upon finally taking delivery, less than two minutes was taken by the sales person to execute the delivery. Paperwork was signed and we were handed the keys and was pointed to the vehicle in front of the dealership. After taking the vehicle home we discovered several troubling issues with the new vehicle . 1) the roof of the vehicle was filthy. It had never been washed. It was in the same condition that it came off the transporter. It could not be seen due to the height of the vehicle without stepping on the running board. I had to reach the entire vehicle. 2) The dealership installed running boards literally fell off the truck in my driveway. Upon stepping on the passenger running board, the running board and associated hardware fell off onto the driveway, it was never tighten down. All bolts on both sides were less than finger tight. I hade to reinstall the passenger running boards literally and tight down the driver side. 3) we found out there were major issues with the paint. There was some contamination in the driver’s side quarter panel under the clear coat. Possibly hydraulic fluid from one of the robots. About the size of a dime. Also there was paint chipped off the leading edges of both doors that obviously occurred during the assembly process. 4) As a result, almost 45-50% of the entire truck needed to be repainted. That process took almost 16 days in total to get scheduled and taken care of. We ended making the first payment on the vehicle before we even had the vehicle. 5) upon finally getting the vehicle back, it was immediately noticeable that the while paint color matched correctly, the new paint lacked the metallic flake that was in the factory paint. Likewise, the “Orange peel” on the new painted sections exceeded what you receive from the factory. While not every issue was specially the dealers fault, the way the entire process went down and the eventual vehicle we received we are not pleased with. I would never recommend this dealer to anyone. More