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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.0
895 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 895 reviews

April 29, 2025

Got in and out within an hour for oil change tire rotation, and NYS inspection More

by dmcgrat2
Recommend Dealer
Yes
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Apr 30, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 27, 2025

Prompt, courteous, professional service. Provided updates and timelines. Informed me of upcoming, potential service needs. More

by ChrisPro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Vision Buick GMC responded

Thank you again for your positive feedback!

April 27, 2025

Had replacement tires And accessories put on vehicle I am very satisfied for the service I received More

by It’s a done deal 100% satisfied
Recommend Dealer
Yes
Employees Worked With
Kyle l.
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Apr 30, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 25, 2025

Sales have no knowledge of the vehicles they sale, very unprofessional and rush through sales process not caring about customer satisfaction, also they immediately assume I guess based off skin color what More

by Falandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Blackburn
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Apr 30, 2025 -

Vision Buick GMC responded

Falandra. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 25, 2025

Easy, fast and no hassles Easy, fast, no hassles and got the vehicle I wanted for what I wanted to pay. More

by ccbrad523
Recommend Dealer
Yes
Employees Worked With
Rauni Pacheli Rueda
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Apr 25, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 25, 2025

Always efficient and friendly! Easy to make an appointment and technicians are first rate! Waiting area clean and comfortable. More

by CDENNISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Service Dept.
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April 25, 2025

Claimed they didn’t know I was getting dash cam installed, said it could take hours I agreed to wait, the tech must have rushed cracked my windshield, did not hide cable well and cut my rug to inst More

by Falandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Blackburn
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April 24, 2025

Great customer service. Loved seeing the videos from the technician too. Text updates were also helpful. More

by Meaghersnow
Recommend Dealer
Yes
Employees Worked With
Kathryn
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Apr 25, 2025 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 21, 2025

My experience was great. As I was waiting, she always came and gave me an update on my vehicle More

by BerniceMccullough
Recommend Dealer
Yes
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Apr 23, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 18, 2025

I went to Vision looking for a certain car. They helped me find just what I wanted and more. Joseph Knight was so kind and polite. I have severe hearing problem. I took my son with me to help More

by Linda C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Knight
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Apr 18, 2025 -

Linda C responded

Thank you Vision

Apr 18, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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