Vision Buick GMC

Two visits. Still not fixed. Not great communication This automated system is indicative of the issue. Generally crap customer service. Still not fixed. Not great communication This automated system is indicative of the issue. Generally crap customer service. More

Had appt for simple inspection, was there way over an hour and a half. Other people had to leave before they were seen. Same thing happened before for an oil change. I finally talked to mgr. He offered m hour and a half. Other people had to leave before they were seen. Same thing happened before for an oil change. I finally talked to mgr. He offered me a ride somewhere and when I went to pay he had taken care of it, which I appreciated. Always like this even when you make an appointment. Thanks More

Very friendly and accomodating Looked to make the process as simple as they could for me as simple as they could for me More

The experience with the dealership was fine it was the experience in the waiting area this is the second time now that I wanted to have a cup of coffee and the only coffee creamer that was there was Frenc experience in the waiting area this is the second time now that I wanted to have a cup of coffee and the only coffee creamer that was there was French Vanilla and stacks of it with no other choice, everyone in this world don't care for flavored coffee and I'm one of them ! More

Everyone at the dealership is very professional and very knowledgeable Everyone at the dealership smiles and greets you there and welcomes you there and they're very attentive to help everyone knowledgeable Everyone at the dealership smiles and greets you there and welcomes you there and they're very attentive to help everyone More

Fixed my electrical issue. I love vision Buick. Everyone is so friendly there and very accommodating I love vision Buick. Everyone is so friendly there and very accommodating More

Easy to deal with All friendly people to deal with in every department Very satisfied every department Very satisfied More

They were ever the consummate professionals. Knowledgable, patient, and transparent. They had the buyers best interest at heart. Knowledgable, patient, and transparent. They had the buyers best interest at heart. More

They were tried to charge me almost $500 to mount tires. Rip off Rip off Rip off Rip off More

I was told by the dealership that tires, battery, brakes, wipers, etc, were all new when I bought the vehicle. The Brake pad life monitor was disabled when I bought the vehicle. When I activated it, it read wipers, etc, were all new when I bought the vehicle. The Brake pad life monitor was disabled when I bought the vehicle. When I activated it, it read as 19% front and 55% rear brake pad life. So that wasn't true. 2½ months after I picked up truck I had to replace the battery with a bad cell. So that wasn't true either. The center caps were different on the right side than the left. I called twice about that. They told me they would check and get same. They never responded or got back to me to even tell me they couldn't or didn't have any. Even though i could have paid cash for the vehicle, they made about 30 or so hard inquiries on my credit score of 812, it dropped to 749 and got a terrible interest rate of 7.99%. I immediately refinanced with my own bank at 5.5%. I love the truck but I feel lied to after all that and hope the 5k warranted I bought is covers everything they said it does and that there are no more undesirable surprises. More