Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,369 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
Contact Dealership
View Awards

800 Panorama Trail South

Rochester, NY

14625

Directions

By Type

Showing 1,369 reviews

June 29, 2026

I made a 1 hour wait appointment. When I arrived the service writer told me they could not honor the appointment. I just turned around and left More

by DRWIME
Recommend Dealer
No
Report | Print
Jul 02, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 29, 2026

I'm not able to set up an appointment! AI keeps saying technical error and someone will call me back and I'm not getting a callback More

by SAVANGELISTA
Recommend Dealer
No
Employees Worked With
AI. I have yet to get a callback from a real person to schedule my service and I've called twice
Report | Print
Jul 02, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 29, 2026

Car wasn't ready at the time of purchase . We had to wait a week and a half to pick up our car. More

by GRANDPAVESTER
Recommend Dealer
No
Employees Worked With
Pitts.
Report | Print
Jul 02, 2026 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRG@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 28, 2026

On-time service and solve my problem quickly A very pleasant visit Very pleased with my first visit to Vision Service More

by KJPOWERS1
Recommend Dealer
Yes
Employees Worked With
Chad & Maney
Report | Print
Jul 02, 2026 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 27, 2026

Great experience, great deal, good service and negotiation. They all were very accommodating and friendly, made it a great experience. More

by Mpzona11
Recommend Dealer
Yes
Employees Worked With
Jay Meyer (GM), Darren Fuller (Sales), Eric Pappert (Finance).
Report | Print
Jul 02, 2026 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 27, 2026

Very friendly staff Very knowledgeable Went out of there way to make sure, I got the right vehicle More

by MICHAEL.NASELLO
Recommend Dealer
Yes
Employees Worked With
Yes
Report | Print
Jul 02, 2026 -

Vision Buick GMC responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 26, 2026

I had a very good experience. I has lily Foster for My sales person. She was very knowledgeable . it was a very smooth transition to my new car. More

by KATHYONDERDONK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Foster
Report | Print
Jun 26, 2026 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2026

Had an issue with my truck and the Vision service team got it figured out. Good communication throughout the process and overall was a very easy and pleasant experience. More

by ccbrad523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Jun 23, 2026 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 20, 2026

Michael is a good customer service person and to friendly Michael speaks professionally and friendly to customers More

by DRYOTAT
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 23, 2026 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 19, 2026

Job well done My pleasure to do business with them Everybody is friendly I will recommend it to everybody More

by fjohnson7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
Report | Print
Jun 19, 2026 -

Vision Buick GMC responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1
...
3
4
5
...
137