Vision Buick GMC - Service Center

All I can say is the last experience I had with your dealership was less than good. From your sales department. That was trying to close a deal over the phone when I had never even seen the car or didn’ dealership was less than good. From your sales department. That was trying to close a deal over the phone when I had never even seen the car or didn’t even know what color it was.. to your service department that had my truck over a week when it only should’ve taken a day. I don’t think I would ever do business with your dealership again! More

Once I got passed the initial impression I ascertained from my intro; walking through the door for my first visit there, everyone I encountered there after & everything I experienced; was absolutely WONDE from my intro; walking through the door for my first visit there, everyone I encountered there after & everything I experienced; was absolutely WONDERFUL! 👌Excellent! service, & an amazing sense of comfortability with leaving my vehicle in their hands. Thank you! 👍😊 More

Great service, very friendly nice waiting area while service is performed and they seem to generally care about the customers. service is performed and they seem to generally care about the customers. More

They took my vehicle in performed warranty work and called me as soon as my vehicle was ready. Great service writers great properly trained technicians and great followup. I would highly recommend thi called me as soon as my vehicle was ready. Great service writers great properly trained technicians and great followup. I would highly recommend this dealership which is why I have been coming here for many years. You won't regret it. Warren Kling More

Phil Pitts, the finance department and management were excellent.I am very happy with the service I received at Vision Buick !!! excellent.I am very happy with the service I received at Vision Buick !!! More

I have had service in the past and was satisfied. I just bought a car from vision and do not need service at this time. Will be calling soon to have wheel locks put on car!! I just bought a car from vision and do not need service at this time. Will be calling soon to have wheel locks put on car!! More

Fast and easy to deal with. Kathryn made the process ideal for the short time I had Kathryn made the process ideal for the short time I had More

They told me it would be 180$ to specifically diagnose the problems did I ask them to address because I had a limited warranty. I had 2 other automotive shops. Tell me what was wrong with the car? And I s the problems did I ask them to address because I had a limited warranty. I had 2 other automotive shops. Tell me what was wrong with the car? And I specifically mentioned those things. And they told me there was nothing wrong with the things I had mentioned. So they did not submit a warranty claim. However try to charge me double the money quoted, 400$ for a b s safety inspection that I never asked for. Took my car to another automotive place, and they confirmed that the things I specifically asked about were in fact, in need of repair. Ann showed me photos for proof. When I tried to call the dealership to question these things, i keep getting sent to voicemail with no response. I finally spoke to the dealership manager, he talked to me with an defensive attitude, told me he'd look into it and get back to me and of course, never did. This is a second very bad experience.I've had with vision group. I will never deal with vision again.And I will tell everyone I know the same. To avoid vision at all costs. And when I mentioned visioned other people, they usually agree that vision is nothing but a group of xxxxxxxx, scammers, and liars. So I guess it's not just me! I specifically pointed. For them to look at the motor mounds on my car with visible holes, and they told me nothing was wrong with the motor mounts. 3 other places Told me they need to be replaced. And you guys can't explain why. The same thing happened to me years ago with a transmission. They said nothing was wrong with the transmission...Until the warranty expired. And then it was the transmission, and they expected me to pay for it. You people are vile. More

I was extremely disappointed with the service at Vision Buick. They kept my car for two weeks for a single repair. They did not return calls, made excuses, promised and failed to get back to me numerous ti Buick. They kept my car for two weeks for a single repair. They did not return calls, made excuses, promised and failed to get back to me numerous times. I’ve driven Buicks and had good service at other Buick dealers since 1986. I will never go back to Vision. More

The check engine light came on. The dealership said they had to order a new module. The dealership said they had to order a new module. More