Vision Buick GMC - Service Center

Better to call for the whole story. It’s a long one. This was the third time the truck that I purchased in July (was originally June21st) was brought back to the dealership for issues. It’s a long one. This was the third time the truck that I purchased in July (was originally June21st) was brought back to the dealership for issues. More

Employees are polite but the phone tree is embarrassingly bad. Transportation to and from service appointments is helpful but scheduling service is not easy. bad. Transportation to and from service appointments is helpful but scheduling service is not easy. More

The service department was quick to answer my concerns and got GM to cover a problem with my radio with a small deductible they are the best!!!! and got GM to cover a problem with my radio with a small deductible they are the best!!!! More

Vehicle left untouched for a week without repair and was not offered viable solutions without demanding them. Very disappointing. not offered viable solutions without demanding them. Very disappointing. More

Everyone was very professional. All staff were friendly. Many choices of vehicles and great help in setting up the new vehicle. All staff were friendly. Many choices of vehicles and great help in setting up the new vehicle. More

Switched GMC dealers due to one in Henrietta being extremely rude and unhelpful. I am So happy I changed. Vision GMC was nothing but lovely! They made the process easy and enjoyable. Also caught a lot extremely rude and unhelpful. I am So happy I changed. Vision GMC was nothing but lovely! They made the process easy and enjoyable. Also caught a lot of maintenance things that were supposed to be done but weren’t at the other dealer. More

Everyone was very polite and friendly to work with but things seemed to be a bit unorganized because of a lack of communication. I waited about an hour for a loaner truck - but it was a very nice truck. things seemed to be a bit unorganized because of a lack of communication. I waited about an hour for a loaner truck - but it was a very nice truck. My truck was detailed and there were a few things in it that weren’t put back after it was worked on (I hadn’t noticed at the time). More

Excellent customer service friendly staff! Fast service. Great place! Clean facility nice wait area to chill. Fast service. Great place! Clean facility nice wait area to chill. More

Great salespeople. Very knowledgeable and efficient. Made the sale very easy. I have recommended Vision because of the terrific sales. Tom Camp is a great manager Very knowledgeable and efficient. Made the sale very easy. I have recommended Vision because of the terrific sales. Tom Camp is a great manager More

Excellent Service, never tries to up sell. I would recommend them to anyone! Fast and courteous! I would recommend them to anyone! Fast and courteous! More