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639 Reviews of Vision Buick GMC - Service Center
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September 04, 2024
The customer service is abysmal. My car was there for over a week, got it back where it said was fixed. Drove it less than 2 miles and all of the lights came back on. Took it back in My car was there for over a week, got it back where it said was fixed. Drove it less than 2 miles and all of the lights came back on. Took it back in and car was there for an addition 2.5 weeks. I called a bunch of times to see what was going on. They didn't know what was wrong for over a week and no one would call me back. I only received a few calls saying "we are working on it." Pathetic customer service. More
by jm_gerlach
Verified CustomerEmployees Worked With
Ray
September 03, 2024
Tye service work was fine. Making the appointment was not. I called to make an appoint for my recall and the lady who answered was not very friendly. She placed me on hold for Making the appointment was not. I called to make an appoint for my recall and the lady who answered was not very friendly. She placed me on hold for a good 10 minutes and never came back on the line. When I called , I informed her of my wait and she never apologized. All she said was ok. I also don’t appreciate having someone call while my vehicle was there trying to upsell me on another and offering to buy my vehicle. Very unprofessional! More
by JOEYBAR72
September 01, 2024
Had an oil change, inspection, tires rotated, tire sensor replaced & 4 wheel alignment. All completed on time and seems to be working fine. Thank you replaced & 4 wheel alignment. All completed on time and seems to be working fine. Thank you More
by GCOINTOT10
Employees Worked With
August 21, 2024
Vision Buick has always been kind and courteous. They are always very helpful. Whenever I have had a problem, they are quick to resolve it. They are easy to work with I would definitely recommend th They are always very helpful. Whenever I have had a problem, they are quick to resolve it. They are easy to work with I would definitely recommend them and have recommended them to my friends and family. I look forward to working with them in the future. More
by kblaschek
Employees Worked With
