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Vision Buick GMC - Service Center

Rochester, NY

4.0
638 Reviews
Call Service Center (585) 673-7223

638 Reviews of Vision Buick GMC - Service Center

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August 02, 2024

I never received a call back after leaving a message asking if my part was in. Had to call again. They do not return calls. More

by KMDREHER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Vision Buick GMC responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 25, 2024

Very happy with service department and Visions in general. In and out quick and with explanation if service More

by kefallace
Recommend Dealer
Yes
Employees Worked With
Ho
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July 22, 2024

Vision Buick GMC has always been great about getting me in for service quickly and easily. On the rare occasion that a problem comes up, they work diligently to take care of you. More

by Bri Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2024

Very professional and courteous people at the dealership. Wait time was very quick and fast work. More

by CARM528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 19, 2024

Very friendly eager to please. Service wanted it to a smooth appointment and efficent service. Very welcoming More

by rmccombs17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 16, 2024

Great customer service, nice employees and clean with a super customer waiting area with amenities More

by Nkier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2024

Great customer service, respectful of customers concerns. So far, I've had only good experiences. More

by dayes0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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July 15, 2024

The service sucked from the advisor who was responsible for my claim their cummication never existed,returned phone calls were ignored More

by sleekc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosslyn
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July 13, 2024

Ray cappucci helped me from start to finish made me feel comfortable and was very professional on answering questions thanks again ! More

by tartagliarocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray cappucci
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July 12, 2024

Very courteous and they have my car in and out in a timely manner. The dealership is neat and clean. I highly recommend them! More

by mustangkct1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2024 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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