Vision Buick GMC - Service Center

I’m just saying that I am very happy with the way you handled everything handled everything More

Horrible. Never again. Spent4 hrs one day. Had to come back another 4hrs. Basically because the vehicle needed to be cleaned. Told them several times my husban Never again. Spent4 hrs one day. Had to come back another 4hrs. Basically because the vehicle needed to be cleaned. Told them several times my husband was disabled and I needed to be home. And the nightmare continued. More

Terrible, i was a long time customer and could not have been treated worse Treated me with zero respect been treated worse Treated me with zero respect More

I had such a pleasant experience here! Shelby specifically, gave me the best service I've had at a dealership in 10 years! She went above and beyond to make sure my car was ready for me. I Shelby specifically, gave me the best service I've had at a dealership in 10 years! She went above and beyond to make sure my car was ready for me. I will highly recommend vision Buick to all of my friends and family, and make sure they ask for Shelby! More

Service was done correctly but recieved my car, after the service, with a scratch in the passenger side front door. When I brought it up to the dealership, I was offered 10% off a scratch pen for touchups. T service, with a scratch in the passenger side front door. When I brought it up to the dealership, I was offered 10% off a scratch pen for touchups. That was the end of it. Will take my vehicles to a different dealership from now on. More

Excellent service. Thank you for explaining to me what I need and taking care of my car! Thank you for explaining to me what I need and taking care of my car! More

Terrible service and communication. Couldn't fix our vehicle nor could they communicate why. Poor all around Couldn't fix our vehicle nor could they communicate why. Poor all around More

Still experiencing puls nation when I brake, I should not be after spending 800$. Not happy be after spending 800$. Not happy More

Went in at 5 pm for an NYS inspection, made me wait until after 6pm to tell me rear brakes didn't pass. Wanted to charge me $606, I refused and did work myself for $200 an 1 hour of time. Are they paying the after 6pm to tell me rear brakes didn't pass. Wanted to charge me $606, I refused and did work myself for $200 an 1 hour of time. Are they paying their techs $400 an hour. Just trying to make extra money at end of day. New Vision owners are terrible, service sucks, will not see my car there again. More

They have serviced this vehicle since new. So going back for all services over 9 years says something. So going back for all services over 9 years says something. More