Back

Vision Buick GMC - Service Center

Rochester, NY

4.0
662 Reviews

662 Reviews of Vision Buick GMC - Service Center

Sort by
June 05, 2024

Made you feel like family. Joe was the reason I bought the Buick. I came in for service to my Yukon. I was just killing time. He treated me like a valued customer. I was sold a More

by Michaelpwarter49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Knight, Joe
June 05, 2024

Always efficient, personable and professional. Always concerned about the safety and performance of my vehicle. More

by CDENNISB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Very friendly efficient. Quick repair time. Same day. Knew the problem quickly. Also right after first try fixing problem. More

by androbichpdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

I have had my Encore since 2016 and only have had it serviced at Vision Buick. They have always taken good care of my car. Never do anything unnecessary. Very courteous and caring staff. More

by BFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

They lie, they tell you they’re going to do something and they don’t do it. I will never buy a vehicle out there again. It doesn’t matter where you go. You always get screwed. But at least I know where not t More

by gkilpatrick92
Recommend Dealer
No
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

I didn't need an appointment for my NY inspection, and it was free!! EXCELLENT service. More

by SUEATHOME11
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Once again the service team did an excellent job getting me and my vehicle tak en care of. I got an appointment on a days notice for a tire repair and was in and out quickly with excellent results! More

by Tango22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Cappucci,Luis Gonzalez
May 31, 2024

I had an awful time. Communication was terrible after the purchase was finished. I’m the end, a few redeeming things occurred and finance was kind and apologetic. Not More

by PDERLETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
These were not the people I worked with so these do not reflect the stars to these individuals, I’m sorry to those on here.
May 30, 2024

I went to Vision Buick GMC to look at the Buick Encore GX. Jeremy was my sales person and he was AMAZING! He was very helpful! Answered all my questions and was not pushy at all! He actually tried to save More

by JENNIFERMARMOLEJOS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Michael, Jacklyn
May 27, 2024

Although my sales experience was outstanding the service department seems little overwhelmed at times.The wait times are somewhat long but overall service to my vehicle was standard. More

by breadgibby2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
...
26
...