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641 Reviews of Vision Buick GMC - Service Center
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September 29, 2021
They treat you with respect and do not Try and sell you They treat you with respect and do not Try and sell you a service you don't need Like the former service manager would do. Moo They treat you with respect and do not Try and sell you a service you don't need Like the former service manager would do. Moo More
by foodschums
Verified CustomerEmployees Worked With
September 23, 2021
arriving for service for the first time at Vision with my new GMC Sierra pickup with 4984 miles on it. I entered the service area only one other customer was there paying his bill. There were two men standin new GMC Sierra pickup with 4984 miles on it. I entered the service area only one other customer was there paying his bill. There were two men standing behind the service counter and it took four to five minutes to be acknowledged. No good morning sir we will be with you shortly. Then only asked can I help you. After service was complete, I went to to pay my bill only to find out that I was charged for the oil and filter change which was free on my first visit. My service advisor Jordan Poluch had left the room and nobody else could remove the charge off my bill. finally he returned after about five minutes and when told the problem he did not look happy. After paying the corrected bill and leaving the dealership I headed east on route 441 and going through Penfield smoke started coming out from between the fenders and hood and front grill. After checking the temperature and oil gages which were reading normal I continued on. Still smoking by Wegmans I pulled into their parking lot and opened the hood to find spilled oil on the engine and exhaust manifold. I then continued on my way home. That was my first experience with Vision GMC service. More
by MCOLE0450
Employees Worked With
Jordan Poluch
August 26, 2021
Even tho there was a mix up with my appointment, Nick was able to somehow make sure that my car was serviced. He was calm, friendly and courteous. able to somehow make sure that my car was serviced. He was calm, friendly and courteous. More
by LANTERNS14543
August 20, 2021
Very prompt & courteous service. Car was kept clean & everything I wanted was done. No issues at all. I dealt with the service manager, Adam Jean. everything I wanted was done. No issues at all. I dealt with the service manager, Adam Jean. More
by SHARONLD16
Employees Worked With
Adam J.
August 18, 2021
The service department was very thorough when they diagnosed my problem and my car was ready sooner than I expected. I would definitely use them in the future. diagnosed my problem and my car was ready sooner than I expected. I would definitely use them in the future. More
by Elijah Lee
August 15, 2021
I was very pleased with my first experience at Vision Buick's service department. My squeaky brakes were fixed quickly - and the waiting area was pleasant. Buick's service department. My squeaky brakes were fixed quickly - and the waiting area was pleasant. More
by SUEATHOME
Employees Worked With
