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Vision Buick GMC - Service Center

Rochester, NY

4.0
662 Reviews

662 Reviews of Vision Buick GMC - Service Center

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June 17, 2021

Came in for NYS inspection and lube, also asked to replace a bulb in the front on the driver side which was not done that day so I had to return another day More

by DJS149
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

Adam is top notch just as one would expect at Vision !! He was polite, friendly and very knowledgeable. Adam seems like he will do whatever is necessary to make the customer happy and I have to say I am on More

by Harold W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam J.
June 11, 2021

From beginning to end I had a great experience at this dealership. My service representative was informative and experienced and explained all that I would need to have serviced and why. I will definitely More

by EScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary O.
June 09, 2021

I was due an oil change and had it done and was advised I was due a brake service and transmission fluid filtering. Unfortunately, in two weeks I was advised I was due the inspection. Had I waited, I could h More

by NAVIG8.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim P., Gary O., Michael M.
June 09, 2021

Sales people were great . The guys that actually service /work on the car are great. The guys upfront in the service area seam to want to try to sell you something that I fell I don’t need . Every time I b More

by JEFF1098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

The service Dept has always been great to work with. How ever very disappointed in the car. Sold it. Did not buy a GM product More

by SPAGE121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Everyone was very helpful and had product knowledge. They allowed us to take our time making the decision to lease the car. Very nice dealership More

by AINFURNA1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

I Will never step foot in a Vision dealership again. Took my car for warranty service they kept it a month, damaged it, and never fix the issue. More

by mgala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom C.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam J.
May 30, 2021

Dmitry and others made this the easiest lease I signed up for. They were consummate professionals with a friendly demeanor. I recommend Vision to everyone I know. More

by KWEBSTER31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A.
May 27, 2021

Work was performed properly and in a timely manner. I have been a satisfied customer with two vehicles for over 20 years with several owners at this location. More

by JPADUCHOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary O.
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