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Vision Buick GMC - Service Center

Rochester, NY

4.0
639 Reviews

639 Reviews of Vision Buick GMC - Service Center

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October 23, 2012

Absolutely love the service I always receive at Bob Hastings. Have never felt like I'm being talked down to or taken advantage of and that is extrememly important to me... Thanks!! More

by Sunshine61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 19, 2012

Jim explains what needs to be done and why very clearly. the service is preformed on time and the amount charged is what i was told that it would be. More

by joenunn625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 18, 2012

I have had this vehicle and other previously owned vehicles serviced at Bob Hastings Buick GMC and they have always done a great job! I would highly recommend them for auto sales and or service. More

by vaisey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., R C Cavalcanti, Jerry Harden, Michelle Arango
October 18, 2012

I am always happy with the reliable, efficient work done at Bob Hastings. They keep my '96 Saturn in great shape and going strong even at its age! More

by klmcshane
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Jim
October 17, 2012

Annual NY DMV Inspection. They were very prompt, efficient, thorough, pleasant; and the pice was a Special Free rate! Great dealer, Will return! Very convenient. The best! More

by HRIGHTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim & Jerry/ , Jim Pilosi, Jerry Harden
October 17, 2012

Service department is very friendly and professional, fixed the repair of my car the first time, and I will return again as I have four GM used vehicles that run great and need occasional service. The s More

by geobracht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Page
October 16, 2012

I had a great visit. I made an appointment for a lube, oil, filter and tire rotation. Jim was very helpful in setting me up with an appointment, and then honoring the appointment and getting me out of th More

by qschoolwinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 16, 2012

Actually, Bob Hastings contacted me to remind me that my NYS inspection was quickly expiring. The reminder was much-appreciated. I had the NYS inspection completed, along with routine maintenance, battery s More

by wmclane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi,
October 15, 2012

Jim was able to fit me into his schedule and resolve my issues. 2004 Cadillac Deville had a loose Hub and by noon my car was fixed and ready to go. thanks Jim More

by Agoodermote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Pilosi
October 12, 2012

Without a question, the most reliable, friendly, hardworking, and honest dealership and people that I've ever had the pleasure to work with. My concerns have always been addressed. Work needed to More

by cranep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Jim Pilosi, Jerry Harden, George Lazor, Michelle Arango
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