
Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My experience goes back to the very first visit in January 2019 with the service guy named Dan. He was kind and very helpful when I first purchase my Town and Country from another Vision location. I January 2019 with the service guy named Dan. He was kind and very helpful when I first purchase my Town and Country from another Vision location. I had trouble with the lights on my dash. I thought it was an electrical problem. He has consistently helped me with great service with a smile. He has gone over and beyond. Today he really blessed me with taking care of my service bill because he knew that I had a big bill to pay for repairs and also a rental a few weeks ago when they did not have any rentals for me during. Today when I needed an inspection and oil and oil change he really surprised me and helped me out so much. I was in tears. I could barely talk. I basically cried all the way home. I joke with him when I say Dan’s my man but honestly he is the man and a good guy with a good heart. Many service guys should be like him. He has been so nice to me since day one and I believe the CEO Dan Edwards should know who he has working on his team. Thanks Dan...I am truly grateful for you. God Bless you! And by the way Jordan is always so nice And helpful over the phone. Very kind!!! Thank you Lord for Jordan also! More
Ron Kyle's team is always professional, friendly and helpful! I trust them completely with their advice and my vehicle. Highly recommend the service team! helpful! I trust them completely with their advice and my vehicle. Highly recommend the service team! More
Fast and reliable service only took 35 minutes to complete the oil change Truck was sanitized after they finished very courteous staff no hassle very fast complete the oil change Truck was sanitized after they finished very courteous staff no hassle very fast More
Very professional and customer orientated. Above and Beyond. Bill Ryan and Bill Watt was very helpful in getting the sale done. We had picked out another vehicle but an issue with the radio made it unsalable. Bi Bill Ryan and Bill Watt was very helpful in getting the sale done. We had picked out another vehicle but an issue with the radio made it unsalable. Bill Ryan tried to do everything to get the issue handled but his hands were tied up due to parts delay. after several attempts Bill started to search for another vehicle and he did not stop until he found one. He verified availability and then had it transferred in. Under no pressure to us he called us and presented this vehicle as an alternative. We liked the vehicle and accepted. If it wasn't for his determination we would be without a new vehicle. He not only helped but went way beyond what most employees would do. Bill Watt took over and made the final process effortless and with no issues. We drove off with our new vehicle. Thanks to the great people at Vision. More
Joe P. and his team at Vision made the new truck leasing experience so easy. Pat Mullins, my sales representative, took the time to thoroughly explain everything and to go over the options of the truck. I h experience so easy. Pat Mullins, my sales representative, took the time to thoroughly explain everything and to go over the options of the truck. I highly recommend Vision Dodge, Jeep, Chrysler and have already referred a friend to Joe P. and his team. More
Patrick and Andy were very helpful with the entire process of the purchase of our new vehicle. Friendly atmosphere and quick service. We have purchased many vehicles in the past and this was by far th process of the purchase of our new vehicle. Friendly atmosphere and quick service. We have purchased many vehicles in the past and this was by far the best service we have ever gotten, smooth , easy and quick. Thank you!! More
Jordan was very helpful and communicated everything. Scheduled online. He communicated steps that were taken. He let me know when the car was done, and their hours to pick up. Thanks. Scheduled online. He communicated steps that were taken. He let me know when the car was done, and their hours to pick up. Thanks. More
Always had great service at great price. Not today. Charged $130 got done thing another dealer quoted me $40. New service person is horrible. If he continues to be there I will start thinking about goi Charged $130 got done thing another dealer quoted me $40. New service person is horrible. If he continues to be there I will start thinking about going elsewhere. Not pleased at all. More
Excellent service , Joe is amazing, this is are 2nd truck we have leased will be back for the 3rd. Service is very good and gets you out fast truck we have leased will be back for the 3rd. Service is very good and gets you out fast More
I have always had excellent service at Vision. I usually work with Dan, but my experience with the team has been very positive. They are efficient, professional, and communicate any work that needs to be d work with Dan, but my experience with the team has been very positive. They are efficient, professional, and communicate any work that needs to be done effectively. They give accurate times for completion of work, and have everything ready when I arrive - quick in and out. I would certainly recommend Vision - they are not the closest Jeep dealer to me, but I will drive a bit further for their service. More