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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,228 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,228 reviews
January 07, 2020
Quick Visit for Oil Chg and Inspection I like that Vision gets me in and out quickly when I’m waiting for my vehicle. I also appreciate that my service writer listens to my concerns. A good I like that Vision gets me in and out quickly when I’m waiting for my vehicle. I also appreciate that my service writer listens to my concerns. A good service writer makes all the difference. More
by MarsBar
Employees Worked With
Dan ?
January 03, 2020
I have been a loyal customer of Vision for the last 8 years. They serviced my first Grand Cherokee (purchased out of town) and the next 2 Grand Cherokees I purchased from Vision. High quality and trustwo years. They serviced my first Grand Cherokee (purchased out of town) and the next 2 Grand Cherokees I purchased from Vision. High quality and trustworthy dealership. More
by KariG
Employees Worked With
Other Employees :
Dan and Brandon in Service. Very trustworthy. , Joe P.
January 03, 2020
Brendan the service coordinator always delivers Brendan the service coordinator always delivers excellent customer service. Highly recommend this service department. They usually finish on time a Brendan the service coordinator always delivers excellent customer service. Highly recommend this service department. They usually finish on time and are very friendly. I will continue to have my Jeep services there. More
by tpek
Employees Worked With
Brendan Schwartz
January 02, 2020
Excellent with all aspects of customer service. Polite, thoroughly listened to complaints of vehicle problems. Vehicle was clean upon returning to customer and was repaired thoroughly listened to complaints of vehicle problems. Vehicle was clean upon returning to customer and was repaired More
by Havac33
December 21, 2019
They always fit me in, even when I dont have an appointment. The service writers are great and only recommend what I need, never overcharging for extras that aren't necessary. appointment. The service writers are great and only recommend what I need, never overcharging for extras that aren't necessary. More
by Todd Lange
Employees Worked With
Doug Bissell, Pat M., Joe P.
December 19, 2019
Everyone is very kind and helpful every time I go there. The parts department manager is very awesome., along with everyone I worked with. I I always recommend your dealership to everyone I know. Thank you The parts department manager is very awesome., along with everyone I worked with. I I always recommend your dealership to everyone I know. Thank you so much. More
by Kimmer64
December 11, 2019
Very helpful. Vision Jeep staff have great attitudes and you come away believing that they truly are customer focused. Maybe that is why it is a busy shop and I had to schedule out a week for a simple servi you come away believing that they truly are customer focused. Maybe that is why it is a busy shop and I had to schedule out a week for a simple service task. More
by Sahara Chief
Employees Worked With
John Schneider
December 10, 2019
Great service!! Polite very understanding, keep me informed & was out in a very reasonable time. 10 STARS They made me feel like I was part of the family. informed & was out in a very reasonable time. 10 STARS They made me feel like I was part of the family. More
by garys1951
December 10, 2019
This dealership goes abound and beyond to fulfill every need. Whether it’s buying, leasing, or service they are very helpful and make sure they take care of everything possible. I would recommend this deal need. Whether it’s buying, leasing, or service they are very helpful and make sure they take care of everything possible. I would recommend this dealership to friends and family! More
by Romanoj
Employees Worked With
John Schneider, Joe P.
October 25, 2019
Oil change and tires Went to Vision today, 10/25/19, for an oil change and a set of 4 new tires for my Jeep As usual, the service was fantastic and prompt. They have alway Went to Vision today, 10/25/19, for an oil change and a set of 4 new tires for my Jeep As usual, the service was fantastic and prompt. They have always treated me well and never given any poor service choices, great dealership!!! More
by Bernie
Employees Worked With
Jim Dengal & Astrit Gaxha, Fran Lipani
