Vision Chrysler Dodge Jeep Ram

Oil change Easy to make an appointment, service was complete in a timely manner and staff were pleasant. I cannot compare price as my oil changes are free of cha Easy to make an appointment, service was complete in a timely manner and staff were pleasant. I cannot compare price as my oil changes are free of charge. It would be great if shuttle service was available. More

Friendly thorough service Went in for a routine oil change, they found a radiator leak and took care of it right away. They immediately provided a loaner vehicle so I didn’t h Went in for a routine oil change, they found a radiator leak and took care of it right away. They immediately provided a loaner vehicle so I didn’t have to wait around. Ron was friendly and knowledgeable. More

Knowledgeable salesman So we went to this dealership on a whim. I called and spoke to the Salesman, Charles, on Monday night 8/12/2019 and after our conversation decided to So we went to this dealership on a whim. I called and spoke to the Salesman, Charles, on Monday night 8/12/2019 and after our conversation decided to go see hi in person and to look at a Dodge Ram truck. We decided to lease the truck and pick it up the next day. Upon arrival the next day they were behind and had to wait on them to start the paperwork. Upon vehicle delivery it was discovered that it had NOT even been detailed for customer delivery. We were not happy that we needed to return the next day to get this done. We arrived the next day on Wednesday at 2 pm to get the truck detailed and again stuff was not done. Very unhappy with the starting of this relationship. Update as of 8/19/2019 21:30 hours I brought my truck in to get detailed today as it should have initially been done. Dropped off the truck around 11:30-12:00. Met with Joe the owner and was graciously given a similar vehicle to drive while mine was being detailed. Picked my truck back up around 3 pm and it was in top notch, show room detail. The individual that detailed my truck took very good care of it as if it were him own. The inside and outside looked awesome. At this point, even with the initial things that occurred, I would HIGHLY recommend Charles and the Owner Joe to any and all people that I know that are looking for a pick up truck. Overall much happier with the final outcome. Thank you Joe and your team for coming through with great expectations. More

Courteous I had a great experience the staff was knowledgeable and I a positive experience buying a new truck. I felt like I received a fair price for my trade I had a great experience the staff was knowledgeable and I a positive experience buying a new truck. I felt like I received a fair price for my trade in vehicle. More

oil change and multi point check It’s always courteous pleasant quick service . They let me know when something is needed to be done and when I can wait to have something done.I look It’s always courteous pleasant quick service . They let me know when something is needed to be done and when I can wait to have something done.I look forward to purchasing my next Jeep with vision ! Thank you service department ! More

Excellent service and professional staff Went in just for service in my Jeep Grand Cherokee. On time getting me out the door and friendly staff. Car was left clean with no handling marks Went in just for service in my Jeep Grand Cherokee. On time getting me out the door and friendly staff. Car was left clean with no handling marks More

Great No problems came in early checked in for 1300 appointment walked around looked at a couple of vehicles then 20 minutes in waiting room was called vehi No problems came in early checked in for 1300 appointment walked around looked at a couple of vehicles then 20 minutes in waiting room was called vehicle was done paid bill and left. No problems More

Professional from top to bottom First of all great dealer with great personal overall, I would recommend them any given day ,thanks for the great service we will be back First of all great dealer with great personal overall, I would recommend them any given day ,thanks for the great service we will be back More

Installed the wrong parts When I took my Chrysler T&C to be repaired at another shop, I learned that Vision had installed the incorrect spark plugs at the last spark plug servi When I took my Chrysler T&C to be repaired at another shop, I learned that Vision had installed the incorrect spark plugs at the last spark plug service. The plugs seized in the motor and required extensive repair. I contacted Ron Kyle at Vision and he felt that he would not be responsible and was unwilling to help bear the costs of his technicians mistake. While Ron was professional, I don't feel Vision supports its customers and once you're out the door, you no longer matter. I would not recommend doing business with Vision. More

Everything worked out Brought my 2013 Laredo in for 80,000 mile service. Turned out they also found a leak in my steering and a sway bar link that had to be replaced. I was Brought my 2013 Laredo in for 80,000 mile service. Turned out they also found a leak in my steering and a sway bar link that had to be replaced. I was given a loaner and the extended warranty covered the steering. I could not have asked for a better experience. I’ll definitely return for future service. More