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Vision Chrysler Dodge Jeep Ram

Rochester, NY

4.1
1,244 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,244 reviews

May 16, 2025

I have bought 5 or 6 vehicles from this Vision dealership and have always counted on them to do the service. They have met or exceeded my expectations every time. Though there have been turnovers in both More

by EYEDOKTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Coon Excellent
May 16, 2025 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 13, 2025

I’ve been really impressed with very time I’ve been here for service. The staff seem knowledgeable and friendly. It’s usually quick and they’ve been very reasonable about the pricing. More

by dbhunt27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 13, 2025

The dealership is full of great people, who all were helpful and nice. Never pushy either. More

by jenbass0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Venditti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2025

Prompt service in sales. Patience in finance area. Priced and test drove several jeeps and sales person was patient. More

by ZIPPER3280
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 11, 2025

We're able to get me into the exact vehicle I was looking for at a great price More

by Renee Ast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Garnish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew wallman
May 16, 2025 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 10, 2025

Appreciate that they could fit me in on a Friday afternoon for oil change and inspection. More

by ndruda23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Fast and not too costly. They even brought the vehicle around to the front door as I was paying for my repairs More

by lapoint.brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

My issue has not been resolved. The service dept doesn't know if they will be able to get a part to fix my vehicle, despite being the ones who replaced that part last year. My car i More

by vhgugger
Recommend Dealer
No
May 07, 2025

I brought my truck in for a headlight repair. I was told at the time of drop-off on a Friday that the service would be covered under warranty. I was also told the part would arrive the next day. More

by stefan.m.johnson
Recommend Dealer
No
Employees Worked With
Johnny Gonzalez
May 06, 2025

Great deal, very friendly staff. Comfortable environment and everyone was helpful and tried to accommodate us. More

by michellesmith4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron was very friendly and helped us get a great deal.