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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,480 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,480 reviews
February 04, 2026
Narionally, customer service has taken a terrible turn. . However, Luis at the service counter at Vision Panorama is a rare unicorn! He is polite, professional and thinks of everyhting. I hope Vision appr . However, Luis at the service counter at Vision Panorama is a rare unicorn! He is polite, professional and thinks of everyhting. I hope Vision appreciates what they have in Luis! He is a model for Customer Service representation. More
by jenniferfinewood
Verified CustomerEmployees Worked With
Luis
February 03, 2026
I went in for an oil change and tire rotation. After I got into my car I noticed that there was no windshield tag to remind me when the next oil change was due. I went back into the dealership to After I got into my car I noticed that there was no windshield tag to remind me when the next oil change was due. I went back into the dealership to tell them it was missing. Instead of someone coming out to put the sticker in my windshield they gave it to me. In the past this would have never happened! More
by Betty
Employees Worked With
Idk
Since my former service tech no longer works their things have changed
February 03, 2026
They were able to provide the inventory, salesman Andrew took time to clearly explain as he went along, keeping me understanding the steps the process was going through. I did not have an appointment. The d took time to clearly explain as he went along, keeping me understanding the steps the process was going through. I did not have an appointment. The dealership got me into the car I was looking at in one afternoon! More
by cuonfairway
February 03, 2026
Appointment was handled on time and with courtesy. People there are friendly and I enjoy saying hello to the salesman who sold me my truck, he remembers me. People there are friendly and I enjoy saying hello to the salesman who sold me my truck, he remembers me. More
by jbeneway
Employees Worked With
Oil change
February 01, 2026
I had my car with 7500 miles on it towed there. I was not updated as to status. I had to call if I wanted to know if they were working on it I was never called until it was time to pick it up and t I was not updated as to status. I had to call if I wanted to know if they were working on it I was never called until it was time to pick it up and they told me they found nothing. They had my car for a week. More
by ZIPPER3280
Employees Worked With
Luis
