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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,221 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,221 reviews
April 18, 2025
5 oil changes were included with my purchase. I came in for oil change #4. After completing the oil change (and tire rotation) they wanted to charge me over $100 because apparently they have new I came in for oil change #4. After completing the oil change (and tire rotation) they wanted to charge me over $100 because apparently they have new owners who aren't honoring the oil changes any more. John did not tell me this before completing the service and had laft by time the oil change was done. Horrible way of doing business and pretty much guarantees that I will not use the service department in the future. The manager did end up trying to make it right and did not charge me for the oil change. More
by jrinaldo13
Employees Worked With
John
April 16, 2025
I was able to get my car inspected without an appointment! Jonny was very kind and accommodating! Great to be treated as a vip! appointment! Jonny was very kind and accommodating! Great to be treated as a vip! More
by dhcamp23
Verified CustomerApril 10, 2025
I worked with Nick Venditti, it was a wonderful interaction with him. He went above and beyond with help and making sure everything was properly explained. interaction with him. He went above and beyond with help and making sure everything was properly explained. More
by Prmangone
April 10, 2025
I was taken good care to fix some problems with my new Ram 2500. There were some marks on the door and glove box door and thy fixed them all thank you Ram 2500. There were some marks on the door and glove box door and thy fixed them all thank you More
by rdolang5
April 05, 2025
The staff made you very comfortable from the second you walked in until your business was finished and you walked out. I have already recommended them to my family and friends. walked in until your business was finished and you walked out. I have already recommended them to my family and friends. More
by garys1951
Employees Worked With
Other Employees :
Joe Cicione, Frank Torres
April 02, 2025
Cynthia who handled all my questions and many asks was exceptional! She read everything back to me to make sure everything I needed and wanted was done. I was even allowed to keep my vehicle on the lot w exceptional! She read everything back to me to make sure everything I needed and wanted was done. I was even allowed to keep my vehicle on the lot while I was out of town. Such a huge help. I was very satisfied with the contact regarding service. Great customer service all around. More
by Ali Fernaays
Employees Worked With
Cynthia 5 stars!
