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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,321 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,321 reviews
September 04, 2025
Always available for me I have anxiety from military no patience your team makes me fill at home always honest repairs and troubleshoot thankyou no patience your team makes me fill at home always honest repairs and troubleshoot thankyou More
by GREGPLANTASTICS
Verified CustomerEmployees Worked With
September 03, 2025
Johnny was so nice and helpful. Work was done on my car quickly and I was out in an hour and a half. Definitely one of the best experiences I've had with a dealership service depart Work was done on my car quickly and I was out in an hour and a half. Definitely one of the best experiences I've had with a dealership service department. More
by bviln80
Employees Worked With
Johnny
August 31, 2025
I saw on my dash I needed an oil change and was close to the dealer so I stopped in and was told they could help me on the spot. Great service. the dealer so I stopped in and was told they could help me on the spot. Great service. More
by Chip S
August 30, 2025
This is the second car I’ve bought from Vision CDJR. I am very pleased with them. Friendly service, not pushy, very direct and clear negotiation. My salesman Eddie B. was great. I am very pleased with them. Friendly service, not pushy, very direct and clear negotiation. My salesman Eddie B. was great. More
by PMCCUE85
August 30, 2025
Attention to detail. follow through, follow up, and delivered on schedule as promised. Highly recommend! follow through, follow up, and delivered on schedule as promised. Highly recommend! More
by SaintL69
August 29, 2025
The service writer met me promptly, and the service manager looked at my vehicle to confirm the problem. And I was on my way after it was written up. manager looked at my vehicle to confirm the problem. And I was on my way after it was written up. More
by Ron Sobtzick
Employees Worked With
John Gonzalez
August 27, 2025
Cannot say enough good things about this dealership. I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage for 3 days, did nothing, tried to charge me $600 for diagnostics which was complete garbage. This dealership bent over backwards to take care of the truck, provided me with a loaner for all days, great communication, wrapped up as much of the work under warranty as possible. I could not be more pleased with the interaction or the staff and I give them my highest recommendation for other customers. They are great representative of the Ram brand and I would recommend them to anybody. More
by JDR03272
Employees Worked With
Other Employees :
Luis, William, and most of all, Tech Tim- 5 stars plus to all!
