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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.2
1,501 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,501 reviews

February 26, 2026

Easy making appointment fast and correct service nice waiting room Louis Castro was excellent and friendly helping me reprogram my u connect android system More

by papalenny59
Recommend Dealer
Yes
Employees Worked With
Louis castro
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Feb 27, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 24, 2026

Attentive, patient and willing to negotiate. Jeff was very knowledgeable on the vehicles and the pros and cons of various options. More

by GPOLVERINO
Recommend Dealer
Yes
Employees Worked With
Jeff Dennis
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Feb 24, 2026 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 24, 2026

When I called, they scheduled me quickly for recall repair services. The service desk employees were welcoming and communicative. They performed the repairs the same-day and called me as soon as my veh More

by jamielarc
Recommend Dealer
Yes
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Feb 25, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 22, 2026

Unorganized, lack of communication, lack of willingness to address customer concerns despite later acknowledging there was an issue. More

by ktumia
Recommend Dealer
No
Employees Worked With
Multiple advisors
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Feb 24, 2026 -

Vision Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2026

Quick, friendly, no issues They checked the vehicle over and gave it a test drive. More

by mthireos
Recommend Dealer
Yes
Employees Worked With
Luis Castro
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Feb 20, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 18, 2026

I knew the car I wanted and they were willing to show me the features of the vehicle. More

by DOMSPER28
Recommend Dealer
Yes
Employees Worked With
Jeff
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Feb 18, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 18, 2026

Ron and Luis were a great help when servicing my vehicle. Highly recommend! Thank you vision dodge, Ron and Luis More

by luiscastro245
Recommend Dealer
Yes
Employees Worked With
Luis Castro
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Feb 19, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 18, 2026

I was quoted one price over the phone and charge another price after repairs and took over 3 hrs to complete 1.5 hr job More

by rpadgett14
Recommend Dealer
No
Employees Worked With
Louis in service
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Feb 19, 2026 -

Vision Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Feb 19, 2026 -

rpadgett14 responded

Richard Padgett Rpadgett14@gmail.com 77 Cragg Rd, Rochester NY 14616

February 17, 2026

Top notch service and very friendly and knowledgeable Very pleased Ron Kyle is the best More

by KIM213SOD
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
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Feb 18, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 14, 2026

I was promised the jeep would be done the next morning. They tried to push it off until I spoke up and reminded what was promised. More

by jwright1312
Recommend Dealer
Yes
Employees Worked With
Brandon/Louis..
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Feb 17, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

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