
Vision Chrysler Dodge Jeep Ram
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I have bought 5 or 6 vehicles from this Vision dealership and have always counted on them to do the service. They have met or exceeded my expectations every time. Though there have been turnovers in both and have always counted on them to do the service. They have met or exceeded my expectations every time. Though there have been turnovers in both the sales and service departments, the same high quality is still available. More
I’ve been really impressed with very time I’ve been here for service. The staff seem knowledgeable and friendly. It’s usually quick and they’ve been very reasonable about the pricing. for service. The staff seem knowledgeable and friendly. It’s usually quick and they’ve been very reasonable about the pricing. More
The dealership is full of great people, who all were helpful and nice. Never pushy either. helpful and nice. Never pushy either. More
We're able to get me into the exact vehicle I was looking for at a great price for at a great price More
My issue has not been resolved. The service dept doesn't know if they will be able to get a part to fix my vehicle, despite being the ones who replaced that part last year. My car i The service dept doesn't know if they will be able to get a part to fix my vehicle, despite being the ones who replaced that part last year. My car is basically a brick and not drivable. I could be months without a vehicle and have not received any communication from them about timelines. More
I brought my truck in for a headlight repair. I was told at the time of drop-off on a Friday that the service would be covered under warranty. I was also told the part would arrive the next day. I was told at the time of drop-off on a Friday that the service would be covered under warranty. I was also told the part would arrive the next day. It did not arrive the next day, nor the following Monday. Having left my truck there for service I expected to receive a call to update me, which I did not get. I called myself to find out the part needed for service had still not arrived and would arrive days later. After finally completing the service, the dealership was expecting to charge me for the service even though at the time of initially dropping the vehicle off, Johnny told me it would be covered under warranty and that information would be placed into my file for reference. Failure on his part at multiple steps of communication More
Great deal, very friendly staff. Comfortable environment and everyone was helpful and tried to accommodate us. Comfortable environment and everyone was helpful and tried to accommodate us. More