Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.3
1,635 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Contact Dealership
View Awards

920 Panorama Trl S

Rochester, NY

14625

Directions

By Type

Showing 1,635 reviews

June 09, 2026

Moving out of town on Saturday and alternator went bad Friday afternoon. He told me to get it there ASAP to troubleshoot and was able to order part and have it repaired the next day. More

by Sjester71
Recommend Dealer
Yes
Employees Worked With
Brandon I think his name was.
Report | Print
Jun 10, 2026 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 07, 2026

Went for an oil change- very personable and friendly, took a bit longer than expected More

by kperkins717
Recommend Dealer
Yes
Report | Print
Jun 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

June 06, 2026

Fantastic! Service Dept is the best in town Great experience each & and every time. More

by tourista_1
Recommend Dealer
Yes
Report | Print
Jun 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 06, 2026

New car I had not purchased there my belt was shredded (on backorder) no idea why made sure car was okay and will bring back in at 500 miles More

by amyj022603
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Jun 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 06, 2026

Pleasant experience, sale and pickup each handled quickly and efficiently! Addressed my needs exactly for vehicle and financing. More

by Bill A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Anello 5 stars
Report | Print
Jun 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2026

Ron Kyle does an awesome job. Best service manager in Rochester. They always do a great job. More

by jfmarino
Recommend Dealer
Yes
Employees Worked With
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
Report | Print
Jun 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 05, 2026

Hard to get a hold of service by phone due to automated system. Have you come back to check on engine light status before receiving safety inspection sticker. Never told that at beginning of service. More

by maverdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dengal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRJ@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 04, 2026

Great no hassle service. Their shuttle is a very helpful option. Luis Castro was especially helpful. More

by jbommele1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Castro
Report | Print
Jun 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 04, 2026

The service is reliable and friendly The service personnel gave me reasonable options for maintenance. More

by davimiller@gmail.com
Recommend Dealer
Yes
Employees Worked With
Do
Report | Print
Jun 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 04, 2026

Fast and responsive Take care business real quick and communication is awesome Will be back More

by ajkickz
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Jun 08, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1
2
3
4
...
164