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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.3
1,723 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,723 reviews

October 01, 2026

Fast, friendly service. The front desk remembered me by name, was easy to work with and handled everything I needed done. More

by dmatteo23
Recommend Dealer
Yes
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Oct 01, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 30, 2026

I recently leased a Jeep Wrangler Willys and had a great experience with Luis Feliciano at Vision Chrysler Dodge Jeep Ram. Luis was professional, knowledgeable, honest, and transparent throughout the entire More

by reneediprima430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 28, 2026

A very stressful experience over all. Poor communication Stressful, stressful, stressful, stressful stressful, stressful, stressfull. More

by eolear6
Recommend Dealer
No
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Sep 30, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We're sorry to hear about your stressful experience and the communication issues you faced. Please email your contact information to socialNYRJ@visionauto.com so our management can reach out and address your concerns. We are committed to improving our service and ensuring a better experience in the future.

September 26, 2026

Had vehicle towed there after hours. It took several days to repair. But they made sure everything was repaired and ready to go. Made sure everything was covered under warranty. A little More

by six66k9usmc
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 30, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad to hear that your vehicle was repaired and covered under warranty. We appreciate your feedback on communication and will strive to improve. We hope to see you again soon!

September 26, 2026

Sergio is an excellent person to represent the dealership Nothing more to say about spending a lot of money on an old car. More

by JMCCARTY3
Recommend Dealer
Yes
Employees Worked With
Sergio
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Sep 30, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 25, 2026

Great customer service. Very efficient. Very friendly staff and got everything done in a timely manner. More

by belvin1245
Recommend Dealer
Yes
Employees Worked With
Loki, Astreet and Ron
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Sep 30, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 25, 2026

Great/quick service all around. Customer service top notch and always friendly and helpful throughout the process More

by nick-i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Dengal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2026 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 24, 2026

Helpful, quick and understanding! I felt comfortable leaving knowing nothing was wrong and he helped me figure my car problems out. More

by ZMMZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kyle
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Sep 30, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 24, 2026

Fast, friendly and kept up to date on progress Very pleased with the outcome and speed of service More

by Trish.cassidy65
Recommend Dealer
Yes
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Sep 30, 2026 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 24, 2026

The experience was alright. Brendan did a great job. The tech I believe his name is walter it seemed to be extremely preoccupied with other things. But was polite More

by X8TACTICAL
Recommend Dealer
Yes
Employees Worked With
Brendon and I belive walter
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Sep 30, 2026 -

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are happy to hear Brendan provided great service. We apologize if Walter appeared distracted, but it's good to know he was courteous. Thank you for your review, and we hope to see you again soon.

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