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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,528 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,528 reviews
March 05, 2025
Service was great! Was in and out in under an hour. Everyone was friendly and helpful. Was in and out in under an hour. Everyone was friendly and helpful. More
by GUYTA18
Verified Customer
March 05, 2025
My car has been in the shop for over a week with an electrical issue and no word from the dealership about what might be happening. Their communication about what is happening is lacking at best. electrical issue and no word from the dealership about what might be happening. Their communication about what is happening is lacking at best. More
by jkelliott
March 03, 2025
Deceitful and rude have been a former customer but after such a terrible experience I will never return not sure how they will remain in business when they work so hard to not want repeat customers. Jeremy such a terrible experience I will never return not sure how they will remain in business when they work so hard to not want repeat customers. Jeremy was beyond unpleasant to deal with More
by lcapp2019
Employees Worked With
March 02, 2025
My experience was handled very well. Vision CDJR exceed my expectations. We will be bringing other vehicles that need service in the future Vision CDJR exceed my expectations. We will be bringing other vehicles that need service in the future More
by chauncee
Employees Worked With
March 02, 2025
You now no longer honor the free oil changes that were part of the deal when we bought the truck new in 2017 this was a valuable part of the deal to us . Now we no longer feel loyal to this dealership be part of the deal when we bought the truck new in 2017 this was a valuable part of the deal to us . Now we no longer feel loyal to this dealership because you don’t honor our deal. More
by Lulumoo6
March 02, 2025
Great people to work with, made the buying process very easy & pleasant. Highly recommend the Dealership & the personal. easy & pleasant. Highly recommend the Dealership & the personal. More
by garys1951
March 01, 2025
Joe was such a pleasure to work with! Top tier service. I had looked at a couple dealers closer to me (I’m based near Albany which is a few hours from Rochester)but couldn’t find someone Top tier service. I had looked at a couple dealers closer to me (I’m based near Albany which is a few hours from Rochester)but couldn’t find someone that I could work with. Jo was worth the distance because he goes the extra mile for you! More
by VALERIEO
Employees Worked With
February 28, 2025
They are so helpful and pleasant and give me incredible peace of mind. My experiences with everyone there have been excellent. Cynthia is a real asset to their customer service and Frank is always super at peace of mind. My experiences with everyone there have been excellent. Cynthia is a real asset to their customer service and Frank is always super attentive to my concerns. Major kudos! More
by stephinny
Employees Worked With
Cynthia in Customer Service, Frank Torres
