74 Reviews
Write a Review74 Reviews of Jim D.
April 14, 2024
Always a wonderful experience at the Vision Dodge Service Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. More
Other Employees Tagged: Joe C., Ron K., Dan G., Elizabeth L., Dan P., MATTHEW WILKINS, Ashley Pierce
April 12, 2024
I purchased car with agreement of lifetime free oil changes. I was informed that new ownership has decided to not hold up to that agreement and charge would be $39.99. I decided against oil change, but changes. I was informed that new ownership has decided to not hold up to that agreement and charge would be $39.99. I decided against oil change, but since I had an appointment I decided to continue with NYS inspection. New breaks and tire needed for nearly $1000. I have taken the business elsewhere. I hope the $39.99 oil change price (which I did not have done) was important enough to push the $1000 and all future business (service and sales) was important enough. I have gone to Vision for a long time and I will be taking any and all future business elsewhere. To me, it's not about the $39.99, it's about the agreement that new ownership felt was not important. As a business person myself, one of the first things my first business coach told me was "the first person to make it about money loses". More
March 21, 2024
They seem to loss our 2021 Jeep renegade at service. They have had two weeks and I’m done with this dealership. They never called about anything wrong. On last review they said I wasn’t a customer but m They have had two weeks and I’m done with this dealership. They never called about anything wrong. On last review they said I wasn’t a customer but my sister and I did purchase this car from them and put down both information as I am the buyer. I no longer want this Jeep and will never buy from them again or do service at any vision dealership Jason P Kim p More
Other Employees Tagged: Dan G., Elizabeth L., Dan P.