Jim D.
Jim D. at Vision Chrysler Dodge Jeep Ram
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Jim D.

Service Advisor

Vision Chrysler Dodge Jeep Ram

920 Panorama Trl S
Rochester, NY 14625

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4.5
74 Reviews
4.5

74 Reviews

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74 Reviews of Jim D.

April 14, 2024

Dealership Rating
Employee Rating

Always a wonderful experience at the Vision Dodge Service Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. More

by maiacarp
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 13, 2024

Dealership Rating
Employee Rating

Great shop and very friendly, have been going there for years and they are very trustworthy More

by Jtalbot
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth L., Dan P.

Apr 16, 2024

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2024

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Employee Rating

I purchased car with agreement of lifetime free oil changes. I was informed that new ownership has decided to not hold up to that agreement and charge would be $39.99. I decided against oil change, but More

by BROWNE_DAVID
Service Price Transparency
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Recommend Dealer
No
Apr 12, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, David. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 10, 2024

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This dealership is willing to help when ever possible. Not too pushy when trying to sell a car, and stay professional. More

by KARILEE29
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh in sales .

Apr 11, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 07, 2024

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Helpful and understanding, quick and easy service, I will be back again. Easy to make an appointment online too! More

by doyle.rebecca92
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2024

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 06, 2024

Dealership Rating
Employee Rating

The service was good but trying to schedule the job was terrible. Had to call multiple times to get a response More

by elizabethbastian66
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2024

Vision Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

March 21, 2024

Dealership Rating
Employee Rating

They seem to loss our 2021 Jeep renegade at service. They have had two weeks and I’m done with this dealership. They never called about anything wrong. On last review they said I wasn’t a customer but m More

by Jrprochbass
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Dan G., Elizabeth L., Dan P.

Mar 21, 2024

Vision Chrysler Dodge Jeep Ram responded

Hello Kim. To clarify for you, service has been diagnosing your vehicle while you have been in our loaner vehicle at no charge for the last little while. We do know where your vehicle is, and asked that you return our loaner vehicle so we can put you in another loaner vehicle at no charge. If you would like to return your vehicle, we would be happy to look at trade in value and another option for you. Thank you. Ashley Pierce, GSM Vision Chrysler Dodge Jeep Ram

November 09, 2023

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Great service with courteous service adviors. I’ve been going to Vision for years and would recommend them to a friend. More

by SFAIRCHILD0
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2023

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 07, 2023

Dealership Rating
Employee Rating

They did a good job fixing my head lights and tail lights and changing a tire valve More

by ms_nikolova
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

November 04, 2023

Dealership Rating
Employee Rating

Very courteous and efficient. The service team was polite and quickly took care of out vehicle needs More

by DAVIDECKERT7185
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth L., Dan P.

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