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Vision Chrysler Dodge Jeep Ram

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,247 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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920 Panorama Trl S

Rochester, NY

14625

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Showing 1,247 reviews

March 14, 2024

As expected. Only problem no shuttle on Friday. But I survived the walk I'm a loyal customer. Been coming there for 25 years. Maybe I can be a shuttle driver on F More

by Chevelle guy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco
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Mar 14, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

March 12, 2024

Bought the car there and they have kept it running well for 9years Would go back More

by krweisenreder
Recommend Dealer
Yes
Employees Worked With
I'dk
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Jul 03, 2024 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 11, 2024

My trip was so much quicker than I expected. The gentleman I dealt with was super nice and knowledgeable and that's why I keep coming back! Keep up the good work!?? More

by MELT323
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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March 11, 2024

Very easy with no traditional in your face tactics. I buy every car in the future from Terry, if lucky enough to do so. More

by mjcicero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry whom I will use to buy every car in the future if lucky enough to do so.
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Mar 11, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 11, 2024

Was not warned of huge backup before bringing in the vehicle. Had to wait 16 or 17 days, with zero communication, before the vehicle was even looked at. Left multiple voicemails (no one would answer the More

by JSK14613
Purchase Time
Recommend Dealer
No
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Mar 11, 2024 -

Vision Chrysler Dodge Jeep Ram responded

"JSK14613" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 11, 2024

Brought in jeep for repair and 2 days later I have the same problem. Can't get it in to be looked at for another week. More

by sharim1313
Recommend Dealer
Yes
Employees Worked With
Dont remember ...
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March 11, 2024

Excellent They were helpful and understanding They do an excellent job to accomplish what the customer wants and needs More

by jesusjoel55
Recommend Dealer
Yes
Employees Worked With
Jeff
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Aug 07, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 10, 2024

Mark was rude and if he is a representative of your service department, I will never do business there again More

by JLOJEEPER
Recommend Dealer
No
Employees Worked With
Mark he was horrible and rude
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March 10, 2024

He was very helpful very caring. He took care of me tried to help me as best he could the thing that happened is he left some wires hanging out in my car but that wasn't Larry's faul More

by keithconsaul
Recommend Dealer
Yes
Employees Worked With
Larry was great, give him a raise, Jayden was good- little skinny kid was bit shadey
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March 09, 2024

Jayden greeted me very pleasantly upon my arrival. He confirmed why I was there and explained the Defrost recall. Explained in more detail what the service personnel had done when he came for me in th More

by jackiek2729
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jayden Bulger
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Jul 08, 2024 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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