Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,226 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,226 reviews
December 05, 2023
I had the window regulator fail in my Town and Country that prevented the driver side window from going up and closing. I already had an appointment scheduled for routine maintenance and state inspection that prevented the driver side window from going up and closing. I already had an appointment scheduled for routine maintenance and state inspection, the following week. I called the service department and explained my situation and asked if I could bring the vehicle in to at least get the window closed, they said they could not bout would add the problem to my existing appointment. I told them the vehicle was outside and I needed the window closed, they could not do it. I called another dealership, on a Saturday, and they told me to bring the vehicle right in and they would at least get the window closed. Naturally, I took the vehicle there and canceled this appointment. The rating is self-explanatory. More
by pcannonsr1
Employees Worked With
Dan P.
Verified CustomerNovember 30, 2023
Had a great experience, everyone was friendly and helpful. No high pressure sales or extensive haggling. Good price off the bat and the team worked with me to make a deal I felt good about and met my helpful. No high pressure sales or extensive haggling. Good price off the bat and the team worked with me to make a deal I felt good about and met my needs. Felt more personal than other dealerships. I appreciated how the GM Edgar was involved in working with me directly not just sitting behind a desk. Terry was awesome too. They worked hard to make sure I left a happy customer! Did all the little things that add up to a big difference in customer experience. Hope to be a longtime customer here. More
by arijelliot
Employees Worked With
Edgar and Terry
November 29, 2023
Joe C is always so helpful and courteous! Been working with him for many years now. Dan was also great! Wonderful experience! Been working with him for many years now. Dan was also great! Wonderful experience! More
by PAINTBYLORI
Employees Worked With
Other Employees :
Josway or Sway sp? was so helpful to Joe with my transactions!, Dan G., Dan P.
