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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,338 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,338 reviews
October 28, 2021
CAUTION !! PATRICK MULLEN SALES MANAGER PLAYS WITH THE NUMBERS AND DOESEN'T INFORM YOU OF THIS BEFORE THE DEAL IS FINALIZED !! BE CAREFUL BEFORE YOU SIGN ANY PAPER WORK, HE JACKED UP THE RETAIL PRICE $4, NUMBERS AND DOESEN'T INFORM YOU OF THIS BEFORE THE DEAL IS FINALIZED !! BE CAREFUL BEFORE YOU SIGN ANY PAPER WORK, HE JACKED UP THE RETAIL PRICE $4,175 FROM STICKER PRICE FROM $ 40,920 TO $ 45,095 ON MY LEASE. I WASN'T TOLD THAT THIS WAS BEING DONE AND I SHOULD HAVE READ THE THOUSANDS OF FINE PRINT WORDS THEY GIVE YOU TO SIGN !! I WENT BACK TO VISION AND SPOKE TO HIM AND WAS TOLD THAT I SIGNED THE BINDING CONTRACT AND I HAD GOTTEN A GREAT DEAL !! YEA RIGHT $ 4,175 OVER RETAIL AND HE WONDERED WHY I WAS MAD !! SAD WAY TO DO BUSINESS !! SALES PERSON SCOTT MOLLER DIDN'T INFORM ME OF THE INCREASE EITHER !! VERY SAD EXPERIENCE More
by redw929
Employees Worked With
Pat M., Dan G., Scott M.
October 28, 2021
Everyone is always so friendly! They fixed my issue and the waiting room is nice with free usb charging! the waiting room is nice with free usb charging! More
by seassa
Verified CustomerOctober 26, 2021
I have leased eight vehicles since 2011 from Vision Chrysler, Dodge, Jeep and have always been very pleased with the lease transactions and especially the service department. I will continue to recomm Chrysler, Dodge, Jeep and have always been very pleased with the lease transactions and especially the service department. I will continue to recommend them to anyone who asks my opinion. More
by jfmarino
Employees Worked With
Bill W., Joe P., Dan G., Dan P.
October 24, 2021
As always my team took care of my car and had it ready before the time I specified. I can't say enough about the service I received and why I call them My Team! before the time I specified. I can't say enough about the service I received and why I call them My Team! More
by joe@challengeroftheday.com
Employees Worked With
Other Employees :
Ron *****, Elizabeth L., Dan P., Jonathan P., Brendan S.
October 21, 2021
I am a returning customer and will continue to be for multiple reasons. Not only is the customer service top-notch, they are honest and do what they can to optimize your experience. Honestly feel well-ta multiple reasons. Not only is the customer service top-notch, they are honest and do what they can to optimize your experience. Honestly feel well-taken care of here! thanks guys More
by Sf
Employees Worked With
Brendan S.
October 19, 2021
James Baker always does a great job with my cars. I drive by 2 dealers because I know he doesn't take advantage of people. He will always let me know if I need to do something right away or if I can wa drive by 2 dealers because I know he doesn't take advantage of people. He will always let me know if I need to do something right away or if I can wait till the next visit. He is very knowledgeable and friendly. I recommend him to everyone! More
by Kelly
Employees Worked With
James Baker
October 19, 2021
Joe C & Joe P did a great job making the buying process simple and easy simple and easy More
by AGLAZA
