Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,238 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,238 reviews
May 27, 2021
Took forever to get my car when I was supposed to pick it up they were all standing around on their phones and could care less that we were waiting to go to work up they were all standing around on their phones and could care less that we were waiting to go to work More
by 555559
Verified CustomerEmployees Worked With
Dan P.
May 27, 2021
My salesperson, Jeff Fagen, was a pleasure to work with. He was informative, kind, patient and very helpful throughout the whole process. I would hope to have an opportunity to work with him again. He was informative, kind, patient and very helpful throughout the whole process. I would hope to have an opportunity to work with him again. More
by SUSBKART
Employees Worked With
Dan G., Jeff F.
May 27, 2021
I had a problem with being able to get the car due to papers not being received from Dodge/Chrysler, but once the dealership received them, & I was able to come get the car, I received excellent customer papers not being received from Dodge/Chrysler, but once the dealership received them, & I was able to come get the car, I received excellent customer service at the dealership. Scott Moller took the time to go through the dashboard features of my new car, which I thought was great!! It was a pleasure to do business with this dealership. More
by MMD10
Employees Worked With
Scott M.
May 27, 2021
Quick, friendly, an to the point!!! It was a great experience I would recommend anyone to get service here for sure. Thanks for my new truck and a great service team!!! experience I would recommend anyone to get service here for sure. Thanks for my new truck and a great service team!!! More
by rheiney3
Employees Worked With
Eric Roth, Andrew L.
May 26, 2021
Always always feel taken care of at this dealership! Someone is always around to greet and help you and the guys back in the auto shop are very friendly, organized, and efficient. Thanks again everyone. Someone is always around to greet and help you and the guys back in the auto shop are very friendly, organized, and efficient. Thanks again everyone. More
by Sf
Employees Worked With
Dan P., Jordan Poluch
May 25, 2021
Very pleased working with Eric Dtiel. He was very helpful with my purchasing decisions for my new truck, plus working with me on the day of delivery helpful with my purchasing decisions for my new truck, plus working with me on the day of delivery More
by DAN@WESTPROIT.COM
Employees Worked With
Eric D.
May 24, 2021
I am always pleased with my experiences at Vision Dodge! Efficient, professional and knowledgeable! Dan in the Service Department makes my visit an enjoyable one! Efficient, professional and knowledgeable! Dan in the Service Department makes my visit an enjoyable one! More
by LGINNANE
Employees Worked With
Dan P.
May 24, 2021
Very appreciative of Jim squeezing me in, but don't know that problem was resolved, since it is intermittent. Replacing fuse may resolve per YouTube. that problem was resolved, since it is intermittent. Replacing fuse may resolve per YouTube. More
by fburt
May 19, 2021
I have been a customer of Vision Dodge/Jeep for many years. Every service experience has been good. Service department AOK ! Keep up the good work ! years. Every service experience has been good. Service department AOK ! Keep up the good work ! More
by elicoatingsinc
Employees Worked With
Elizabeth L., Dan P.
