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Vision Chrysler Dodge Jeep Ram
Rochester, NY
1,249 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,249 reviews
May 11, 2021
Our sales person, James Wells, was great. He was pleasant, professional and he made the process easy. We would definitely buy a car from him again pleasant, professional and he made the process easy. We would definitely buy a car from him again More
by LYNNAWILSON
Verified CustomerEmployees Worked With
James Wells
May 11, 2021
Eric was awesome!! He made me feel very comfortable in helping me find the right vehicle. He was professional, courteous and personable. Would recommend him to anyone looking for a new set of wheels! helping me find the right vehicle. He was professional, courteous and personable. Would recommend him to anyone looking for a new set of wheels! More
by HHALPA
Employees Worked With
Dan G., Eric D.
May 10, 2021
Great staff. Customer service is a high priority. Communication is very important and the best way to get it done. I have closer dealers to my home but choose Vision. Communication is very important and the best way to get it done. I have closer dealers to my home but choose Vision. More
by abpmap
Employees Worked With
Bill W., Ron K.
May 10, 2021
All service staff performed an outstanding job on servicing my vehicle. Personable, fast, had an enjoyable experience. Pass along my comments to the staff. Will be back for future service. 👍👍👍👍� servicing my vehicle. Personable, fast, had an enjoyable experience. Pass along my comments to the staff. Will be back for future service. 👍👍👍👍👍👍👍👍👍👍 a 10! Thanks again, John. Also a 👍 to Sales. Always help full More
by john@kitchura.com
Employees Worked With
Elizabeth L.
May 09, 2021
The customer service in the service department is phenomenal! They seem to go the extra mile and help us out however they can. We highly recommend them. phenomenal! They seem to go the extra mile and help us out however they can. We highly recommend them. More
by Erica
Employees Worked With
Dan P.
May 08, 2021
Greetings - Never disappointed! Excellent work. Professional people. Friendly people. Honest work. What more can I say here! That is everything in a nutshell - Thank you! Professional people. Friendly people. Honest work. What more can I say here! That is everything in a nutshell - Thank you! More
by lizzoconnor
Employees Worked With
Astrit Gaxha
May 06, 2021
The Dealer was willing to go the ertra mile to get my business and made the purchase price lower than there competition, it worked I bought business and made the purchase price lower than there competition, it worked I bought More
by KDVMAX
Employees Worked With
Pat M., Scott M., James W.
May 06, 2021
Great service, very pleased with the employees at the dealership, i was informed of a couple other concerns and very appreciative for the information on my Jeep Renegade. dealership, i was informed of a couple other concerns and very appreciative for the information on my Jeep Renegade. More
by rmarchese1
Employees Worked With
Dan P.
May 05, 2021
Did the online booking for an oil change since no one was answering the phones when I called. They were very quick with my service that I needed and I was out a lot faster than I anticipated. answering the phones when I called. They were very quick with my service that I needed and I was out a lot faster than I anticipated. More
by RGRDDS
Employees Worked With
Chris O'Connor, James Baker
May 05, 2021
Good customer service. The only thing that I was not happy about is when I was leaving I could smell burning oil. It is obvious that someone spilled oil during the oil change or did not clean something happy about is when I was leaving I could smell burning oil. It is obvious that someone spilled oil during the oil change or did not clean something up properly during the oil change. More
by RUNGEAF
Employees Worked With
Elizabeth L.
