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Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
933 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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933 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
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June 02, 2025
Had check for oil leak they found oil drain plug over tightened from another shop and over tightened oil filter and didn’t try to sell any extras tightened from another shop and over tightened oil filter and didn’t try to sell any extras More
by rpadgett14
Verified CustomerEmployees Worked With
Joe Coon
May 30, 2025
Getting through to the service department was absolutely horrible, everything goes to scheduling. Once I was able to speak to Johnny everything was fine. Johnny was wonderful the work performed was wonderfu horrible, everything goes to scheduling. Once I was able to speak to Johnny everything was fine. Johnny was wonderful the work performed was wonderful, but you have a lot to learn with Getting the phone calls to the right places. Scheduling seems to run the place. Thank you Johnny for everything that you did you were a pleasure to work with More
by imganz
Employees Worked With
Johnny
May 30, 2025
The service department is always great at Vision Chrysler Dodge Jeep Ram! Easy to make an appointment, quick turnarounds and a comfortable waiting area with WiFi so I can get work done while I wait. Dodge Jeep Ram! Easy to make an appointment, quick turnarounds and a comfortable waiting area with WiFi so I can get work done while I wait. More
by KMADOLPH
May 21, 2025
Nobody ever calls me or communicates. They just leave me without a car for days or weeks. Also, the phone number for the service area just goes to voicemail. Of course nobody calls back. They just leave me without a car for days or weeks. Also, the phone number for the service area just goes to voicemail. Of course nobody calls back. I finally had to call the sales area and make them go get someone to talk to me. The his was after multiple days of silence. More
by Cgeglia
May 20, 2025
I brought my 2018 Jeep Wrangler in for service and I’m extremely satisfied with their attention to customer service, resolving the electrical problem in one day and communication was great. I would not he extremely satisfied with their attention to customer service, resolving the electrical problem in one day and communication was great. I would not hesitate to recommend them to anyone. Thank you! More
by Harthealing01
Employees Worked With
Luis Castro in Service was super helpful! 4 Stars!
May 16, 2025
I have bought 5 or 6 vehicles from this Vision dealership and have always counted on them to do the service. They have met or exceeded my expectations every time. Though there have been turnovers in both and have always counted on them to do the service. They have met or exceeded my expectations every time. Though there have been turnovers in both the sales and service departments, the same high quality is still available. More
by EYEDOKTR
May 13, 2025
I’ve been really impressed with very time I’ve been here for service. The staff seem knowledgeable and friendly. It’s usually quick and they’ve been very reasonable about the pricing. for service. The staff seem knowledgeable and friendly. It’s usually quick and they’ve been very reasonable about the pricing. More
by dbhunt27
Employees Worked With
