Vision Chrysler Dodge Jeep Ram - Service Center

Terrible customer service since the new ownership has taken over. I went in for an oil change and they never informed me they were no longer honoring free oil changes for life - which we were promised w taken over. I went in for an oil change and they never informed me they were no longer honoring free oil changes for life - which we were promised when we bought the vehicle. When I left the lot after the oil change, the engine was making a horrible rattling sound. The technician tried to convince me that the vehicle was making the sound when I brought it in. They told me that I needed new tires and new brakes, but never said anything about the engine sound and were more than happy to let me drive off the lot like that. When I turned around and went back in to ask about it they gave me a quote for an additional $1200+ The whole experience was frustrating and disappointing. We have been loyal customers of theirs for 5+ years - but will be taking our business elsewhere going forward. More

I arrived 20 minutes early and they took me right away. They put it on the lift and showed me a problem. They put it on the lift and showed me a problem. More

Service was great! But being barraged by the sales department for a scheduled appointment, then to busy to speak to me, not very good. Left my name with Hector, who sai But being barraged by the sales department for a scheduled appointment, then to busy to speak to me, not very good. Left my name with Hector, who said he would call me,and hasn't, poor sales/marketing tactics. I very well might have been willing to sit down and talk about possible ways to lease another Jeep, but to busy to speak. No follow-up. More

It was quick and efficient. I went it, figured out what was wrong with my car and they worked on how to fix it for me! I went it, figured out what was wrong with my car and they worked on how to fix it for me! More

It was good but I have a concern. . none of the service I has was posted on my carfax report . none of the service I has was posted on my carfax report More

Nice dealership but expensive. The customer service rep was nice and a clean waiting area. The customer service rep was nice and a clean waiting area. More

My new jeep had to be towed back to the dealership They had to wait for a software update from Jeep to fix my brand new car had to wait for a software update from Jeep to fix my brand new car More

They scheduled me for a repair, and didn't have the parts when I dropped it off. when I dropped it off. More