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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.2
565 Reviews

565 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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May 17, 2024

Helped me quick on getting a part for my truck to be fixed and checking for an active warranty. More

by ccrisafulli11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
May 16, 2024

Vision Panorama is convenient for us. The staff is prompt & courteous. We are usually in & out in a timely manner. Keep up the great work! More

by davez26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in Service
May 16, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2024

Oil change process & service rep were excellent. The phone system does not work when trying to talk to a human. The waiting area has declined. Good coffee maker is gone. No water or snacks. Thing More

by swtjmat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry was excellent.
May 16, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

May 15, 2024

Always receive great service and courtesy from this dealership have been going there for many years More

by DEBBIEMOUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
May 16, 2024 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 14, 2024

I recently traveled 800 miles from Wisconsin to Rochester for my daughter's graduation with my 80 year old mother. My TPM sensor failed 60 miles from Rochester. I have known about Vision since last fall w More

by GSCHANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
May 14, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 14, 2024

I’ve been using Vision Dodge since 2000. Always satisfied with service and feel fairly treated More

by MWEBB84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW WILKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 12, 2024

Great place to buy a car. Found the perfect car for me. Was able to get my car without any hassle. Came back for routine maintenance with no issues. More

by ellenedgcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 12, 2024

This shop is ALWAYS honest and such fast service. VERY knowledgeable and accomodating!!!!!!! 10 THUMBS UP!!!!! More

by DUSTYROSE329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth L., Dan P.
May 14, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 12, 2024

Vision Team helped me out on short notice when my engine light went on. So appreciate the care and help provided. Best dealership best service. Because of how they have treated me I know where I am buying More

by jamescavagnaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
May 14, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 11, 2024

Good service and reasonable price. The shuttle home while work is being done is convenient. More

by dean_fakalris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth L., Dan P.
May 14, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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