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Vision Hyundai Henrietta Rochester

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,599 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,599 reviews

February 09, 2026

Took a little longer than expected, however, I do like the new waiting area. Everyone was polite. More

by SKLOESZ57
Recommend Dealer
Yes
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Feb 10, 2026 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

February 08, 2026

My wife loves the vehicle we purchased from Vision. She says she could not be any happier with the vehicle More

by FABBJB1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Finnefrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 06, 2026

Friendly service nice place! Showroom was fancy. Could use some art to warm it up. Loved the sitting area with coffee enjoyable experience all around. Plus you have Tony Paulino! More

by BRUCATOMICHELE
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
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Feb 10, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 06, 2026

It's a worse experience Nothing he tried to do help the customer. Very arrogant behavior More

by vishu6975
Recommend Dealer
No
Employees Worked With
Matthew Melino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
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Feb 10, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 06, 2026

Excellent as usual. I've been going there since I originally purchased the car from them in ü2017. Very happy with the service. More

by jmilazz1
Recommend Dealer
Yes
Employees Worked With
DK
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Feb 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 05, 2026

Trying to sell overpriced repairs and I'm not sure if they were really needed so therefore if you can't tell the truth I wouldn't recommend it repair shop More

by MEAT5465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Melino
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Vision Hyundai Henrietta Rochester responded

"MEAT5465" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 05, 2026

OK service. Not bad. Not great. Took almost 2 hours for oil change and NYSI More

by NANSTU116
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
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Feb 05, 2026 -

Vision Hyundai Henrietta Rochester responded

"NANSTU116" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 04, 2026

Matthew was great, lady that exited with not so much. Matthew answered my questions Enough More

by wcstevens2000
Recommend Dealer
No
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Report | Print
Feb 05, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 04, 2026

They were organized and didn't waste my time and fixed the problem Thanks good job More

by JAPMAC
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Report | Print
Feb 04, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 04, 2026

I had an appointment at 130 and it took them until after 330 to finish and didnt bring my car back till almost 230. More

by Daniellehussar
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 04, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Danielle. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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