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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,743 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,743 reviews

March 05, 2021

Fantastic experience! This is the third car I have purchased from them. Highly recommend for sales and service. No pressure and easy to deal with. More

by SONIA.KASER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Sonia! Joe Foster our General Manager, and his team pride themselves to ensure our customers have a 100% Truly Exceptional Customer Experience. From your review it sounds like this was achieved! If you ever need anything in the future please let us know. Thank you again for choosing Vision Hyundai Henrietta!

March 05, 2021

Friendly, informative staff! Great service. Above and beyond my expectations. Fist time there with a new-to-me Hyundai and this will be my go-to service location. More

by DANIELLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Zuk
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Danielle! We are happy to hear you were able to find what you were looking for! Thank you for taking the time to leave such a positive review!

March 05, 2021

Outstanding service, been with them for many years will not go any where else. I never had any problems with any of my cars at the service dept. Everyone is very friendly. More

by WYTORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
everyone
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

March 05, 2021

Greg Melino and staff are just wonderful !! i keep coming back because of Greg, and staff!! with that team, you'll always have a winner!! More

by JEP2ACT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi! We couldn't agree with you more, Greg is fantastic! We appreciate your kindness and thank you for choosing the Vision Automotive Group!

March 05, 2021

Did only the work I authorized and could afford; they were courteous and professional. I was in and out with both cars that needed to be inspected More

by JAMESLHIGH2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 05, 2021

The service department took excellent care of my vehicle. I was in and out in about an hour. We discussed when to return to Vision for the next specific warranty service. More

by PEG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your praise and kind comments about our team! We appreciate your support!

March 05, 2021

Best customer service in the business. Always an excellent experience. I was Told my service would be about 1 hour /40 minutes and it was done in just over an hour. Super friendly as always More

by MICHAELBIANCHILMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 04, 2021

The service was outstanding. My Tucson had a recall and it was taken care of quickly. They also washed it for me and did an oil change. The Salesman saw me also and took the time to make sure I liked my More

by JEANRRACCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Blattner
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much for your feedback! Thank you for taking the time to leave such a positive review!

March 04, 2021

They gave me bad deal on trade I that’the payments are way too high they could have done better and the vehicle got scratches and bit rust that I couldn’t see at night when looked at it and I’m not happy More

by DAVIDCRUZ555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew priest
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

David, I'm sorry to hear that we did not meet your expectations while you were in. I would like to extend my sincerest apologies and encourage you to contact me so we can discuss this matter further. You can reach me at 585-509-1200, my name is Dan and I am the owner.

March 04, 2021

It was a great experience. My car was ready when I came to pick it up. There were some issues with my new insurance company and Evan was very helpful and understanding. I would recommend this dealership More

by BDSENISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Bradoc
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

We are happy to hear that you had a wonderful experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

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