Vision Hyundai Henrietta Rochester

I had a lots of things to be done, so I was there quite a while. It was very comfortable and I loved being able to see what was going on with my car. while. It was very comfortable and I loved being able to see what was going on with my car. More

When I tried to make an appointment online, I selected my vehicle, but I kept getting routed back to the page requesting the input of whether I was a new or returning customer. So, I called to make an appoin vehicle, but I kept getting routed back to the page requesting the input of whether I was a new or returning customer. So, I called to make an appointment, and I had to talk to a bot which scheduled my appointment. When I arrived, I was asked if anyone had quoted me for the service which surprised me because I was told that I would have free oil changes for the life of the lease on the car and it would cost $89. Then when I paid for the service, the lady at the desk went through the charges which were $91.49 for labor ($89.94 labor plus $1.99 for parts safety which I was told was discounted from $6) and $52.59 for parts. A discount of $52.59 was applied to the bill which made the total charge $99.13 including tax. I felt like I was a Verizon customer again because of the complication of the bill and the hidden charges all for just an oil change. I can't imagine what a more in depth service would entail. I gave a rating of two stars because the service people did their jobs professionally and on time and are only subject to this process by the dealership. More

All ok Description of problem was good and suggestions for next move Was very nice for next move Was very nice More

It is a great dealership with a great service department. Love the new renovations. Makes going to the service department so easy. Love the new renovations. Makes going to the service department so easy. More

I’ve been using Vision since 2004 I have purchased 5 cars from there and also used them for warranty work and recalls originally in 2004 I worked In Henrietta so I always got my oil changes done there they f from there and also used them for warranty work and recalls originally in 2004 I worked In Henrietta so I always got my oil changes done there they fast professional and always go thru everything with me when checking out More

Always excellent service in the service department Very pleased with the knowledge and professional manner of the whole crew pleased with the knowledge and professional manner of the whole crew More

Matt has always been right on top of any concern or need I had with my Hyundai Tucson. He has been polite and very knowledgeable of how to take care of my concerns. I always make sure I know he is working I had with my Hyundai Tucson. He has been polite and very knowledgeable of how to take care of my concerns. I always make sure I know he is working when I schedule my car for any maintenance issues. Thank you MATT M. More

I came in for an appt, my brakes are making noises. Gentleman welcomed me, took keys and within 10min let me know what the issue was. The cost was more than expected and my husband preferred I get a se Gentleman welcomed me, took keys and within 10min let me know what the issue was. The cost was more than expected and my husband preferred I get a second opinion. More

After oil change took vehicle for a drive after my appointment without permission or needed to to complete the job appointment without permission or needed to to complete the job More

Love the beautiful waiting area it was comfortable and bright. Having water available was a plus bright. Having water available was a plus More