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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,767 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,767 reviews

June 24, 2026

it was great! i was in and out quicker than my estimated time and the issue seems to be completely resolved More

by kaylee
Recommend Dealer
Yes
Employees Worked With
Tylor
Jun 26, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 24, 2026

Everything went well. Seamless, courteus. Liked the updated dealership. Brite, comfortable. Appreciate the offer for loaner since extra work was needed More

by Jfsassone
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 26, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 24, 2026

I appreciated the signage and easy access to the service desk. The waiting area was clean and comfortable. More

by TOMJCOAKLEY1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Vision Hyundai Henrietta Rochester responded

Great to have you back with us again!

June 23, 2026

Very straight forward and punctual Very straight forward and punctual with great customer service in which made me feel valued as a customer More

by FRANKSBILLS40
Recommend Dealer
Yes
Jun 23, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 20, 2026

Brandon remembered me when I waked in and what the car was scheduled for. He greeted me, was prompt in getting me checked in and made conversation as he took me to my car. It was a smooth experience. More

by JESSIEVIAJA
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 23, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 20, 2026

The service people in the office were lovely. My car was apparently completed quickly HOWEVER the car was parked right by the exit. I sat for well over an hour waiting for the car to be serviced. More

by cherjer1867
Recommend Dealer
No
Jun 23, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2026

This particular time I had a great experience. However, in sales I have not had the best experience at this particular location. More

by Bev
Recommend Dealer
Yes
Employees Worked With
Tylor
Jun 23, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 19, 2026

Had a 2:30 appointment and was there over 2hrs for them to tell me they don't have the part and will have to come back next week. I understand not having the part but should not have to wait for over 2hrs More

by Scidabasketball
Recommend Dealer
No
Jun 19, 2026 -

Vision Hyundai Henrietta Rochester responded

"Scidabasketball" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2026

I was in and out so fast and I got a text saying my vehicle was ready to be pick up More

by FREDYOUNG308
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Jun 19, 2026 -

Vision Hyundai Henrietta Rochester responded

Great to hear back from you again so soon!

June 19, 2026

Always helpful and courteous On time for appointment and do a thorough job. Appreciate the no charge state inspection More

by atinsmon
Recommend Dealer
Yes
Jun 19, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!