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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,779 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,780 reviews

July 11, 2026

It is always a positive experience to go for service at Vision Hyundai Henrietta. The people are wonderful and I trust their work! More

by nbushorr
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 14, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 08, 2026

1 I brought my car in on Monday at 10:30 for an 11 o'clock appointment to do an inspection and a recall. No one called me to inform me of it status so I called at 2 o'clock and was put on hold for 15 More

by MEBEIKIRCH
Recommend Dealer
No
Employees Worked With
Service advisor's name on my receipt was Brandon Hazard
Jul 08, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 07, 2026

The communication for the 2026 Hyundai Tuscon recall service was all over the place. A text from Vision informing me of it but no followup when I answered it. Snail mails from Hyundai followed and attem More

by iamsamdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
Jul 08, 2026 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

July 03, 2026

Brandon and his team did an excellent job. They are why we continue to use Vision. More

by ddaub52
Recommend Dealer
Yes
Employees Worked With
Brandon Hazzard
Jul 08, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 03, 2026

Understood the unusual problem and fixed it It took a long time but sometimes that's expected More

by bred52
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 08, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 03, 2026

There were some warranty issues that the service center staff worked out. They went above and beyond to resolve this. More

by ANGELIQUE.COOK81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Lewis
Jul 08, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 02, 2026

Very efficient and personable. Got in and out just fine timewise. Lovely waiting room. They explain in plain language whats wrong and give you a quote right there. More

by JANALEEMARSZALEK
Recommend Dealer
Yes
Employees Worked With
I cant remember his name but he was so nice. Actually, they all are. ??
Jul 02, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 30, 2026

A 1 hour estimated recall repair job took 2. 33 hours…not good!! I missed an important appointment. More

by njhsafetydude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Melino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Vision Hyundai Henrietta Rochester responded

"Njhsafetydude" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 26, 2026

Easy in and out Easy in and out. Convenient when needed to communicate. Easy in and out. Convenient when needed to communicate and friendly environment. More

by leisa.boling
Recommend Dealer
Yes
Jun 26, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 25, 2026

It was efficient. quick service. Easy to make an appointment The waiting room was nice , no issues More

by mmjoyce02
Recommend Dealer
Yes
Jun 26, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!