Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,780 reviews
1 I brought my car in on Monday at 10:30 for an 11 o'clock appointment to do an inspection and a recall. No one called me to inform me of it status so I called at 2 o'clock and was put on hold for 15 o'clock appointment to do an inspection and a recall. No one called me to inform me of it status so I called at 2 o'clock and was put on hold for 15 minutes. Finally someone answered and didn't know anything about it. Went in at 3:30 because that was the only time I had a ride and it hadn't even been looked at yet. More
The communication for the 2026 Hyundai Tuscon recall service was all over the place. A text from Vision informing me of it but no followup when I answered it. Snail mails from Hyundai followed and attem service was all over the place. A text from Vision informing me of it but no followup when I answered it. Snail mails from Hyundai followed and attempts to schedule an appt on line were unsuccessful. A follow up call to service for a 9 30 AM Monday appt could not find the recall information. I went in on Monday and explained it all to Tylor B in Service who had no problem finding the recall specifics and went ahead and took my car and did the recall and had it ready and waiting for me when I came back at 11 30. Kudos to him for getting everything straightened out. Would be 5 stars but only 4 because of the prior communication issues. More
Very efficient and personable. Got in and out just fine timewise. Lovely waiting room. They explain in plain language whats wrong and give you a quote right there. Got in and out just fine timewise. Lovely waiting room. They explain in plain language whats wrong and give you a quote right there. More
A 1 hour estimated recall repair job took 2. 33 hours…not good!! I missed an important appointment. 33 hours…not good!! I missed an important appointment. More
Easy in and out Easy in and out. Convenient when needed to communicate. Easy in and out. Convenient when needed to communicate and friendly environment. Convenient when needed to communicate. Easy in and out. Convenient when needed to communicate and friendly environment. More





