Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have had very good experience at Hyundai in Henrietta. The people I spoke to were all very friendly and always explained any issues or problems with my car. The people I spoke to were all very friendly and always explained any issues or problems with my car. More
Very good Very good experience. But bit expensive though. Matthew was very good in receiving and communicating. But bit expensive though. Matthew was very good in receiving and communicating. More
Honestly, everyone in the dealership itself is excellent. Everyone deserves a 5/5 in-house. Your AI phone answering service 'Pam' and the remote service scheduling system is outrageously bad. I was told 2 da Everyone deserves a 5/5 in-house. Your AI phone answering service 'Pam' and the remote service scheduling system is outrageously bad. I was told 2 days in a row 'oh we can't schedule you a rental. Let me send your info over. They'll call you in less than an hour.' By the third day, I'm livid. no call back. Nothing More
The service was good overall, but communication was not. I should have been kept better informed without having to call to find out what was happening. When I did call, the automated system was inadequate f I should have been kept better informed without having to call to find out what was happening. When I did call, the automated system was inadequate for answers and slow to transfer me to a human. The system AI pretending to be a person named Pam was especially annoying 😡 More
Brandon was very helpful at the service desk. He got the Santa Fe in very quickly and got the inspection and oil change done very timely manner. Brandon is always kind and helpful every time I co He got the Santa Fe in very quickly and got the inspection and oil change done very timely manner. Brandon is always kind and helpful every time I come in. More
Always excellent! Matt even saved me money on the repairs by making a suggestion. He always takes great care of my car and me as well. Matt even saved me money on the repairs by making a suggestion. He always takes great care of my car and me as well. More





