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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,740 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,740 reviews

June 11, 2026

I have had very good experience at Hyundai in Henrietta. The people I spoke to were all very friendly and always explained any issues or problems with my car. More

by JBRUNO_NY
Recommend Dealer
Yes
Employees Worked With
Brandon Hazard.
Jun 12, 2026 -

Vision Hyundai Henrietta Rochester responded

Great to have you back with us again!

June 10, 2026

Bought car in October, wiper blades are stuck halfway across windshield. They didn't fix even when brought to their attention More

by KARENMORRISON555
Recommend Dealer
No
Jun 10, 2026 -

Vision Hyundai Henrietta Rochester responded

Karen. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 09, 2026

Very good Very good experience. But bit expensive though. Matthew was very good in receiving and communicating. More

by vishu6975
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Jun 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

June 09, 2026

Honestly, everyone in the dealership itself is excellent. Everyone deserves a 5/5 in-house. Your AI phone answering service 'Pam' and the remote service scheduling system is outrageously bad. I was told 2 da More

by o.wanek
Recommend Dealer
No
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Jun 09, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 08, 2026

The service was good overall, but communication was not. I should have been kept better informed without having to call to find out what was happening. When I did call, the automated system was inadequate f More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

June 07, 2026

Brandon was very helpful at the service desk. He got the Santa Fe in very quickly and got the inspection and oil change done very timely manner. Brandon is always kind and helpful every time I co More

by K.DUBBS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 08, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 07, 2026

I'm always treated very well. Professional, kind, and respect with alot of fri Friendlyness and courtesy More

by munizaleida
Recommend Dealer
Yes
Employees Worked With
Brandon, he's the best
Jun 08, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 06, 2026

Excellent dealership with friendly staff, transparent pricing, smooth process, and outstanding customer service throughout experience. More

by HEYUBIN1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tres
Jun 08, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 06, 2026

Always excellent! Matt even saved me money on the repairs by making a suggestion. He always takes great care of my car and me as well. More

by LINDAEPLATT
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Jun 08, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 05, 2026

Above and beyond always take care of me and I trust them Brandon Hazzard is awesome More

by CWALTER
Recommend Dealer
Yes
Employees Worked With
Barry
Jun 05, 2026 -

CWALTER responded

a dealer that takes the time that AI cannot the personalization the care and time to show me what my vehicle needs and if not needed right away or not. . Thank you Brandon and Barry for always being ther.

Jun 08, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!