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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,782 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,782 reviews

March 12, 2026

Professional and pleasant And excellent employee dedicated and looks out for his customers Thank you More

by wrochrat1
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 13, 2026 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 11, 2026

Friendly and helpful. Good explanations. Great customer waiting area with coffee and water Done. Enough More

by smith.robin.e
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Mar 12, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 10, 2026

Exceptional service! Unfortunately got into an accident and had to have some repairs done, Luis my service advisor was amazing! Nate was my technician, and I could not be More

by viktoriaguy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Nate
Mar 11, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 09, 2026

Very nice. I'm not fond of all these questions. Nice waiting area. Waiting was too long. But I'll be back. More

by DOUGLASBLUEJR
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Mar 11, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

March 09, 2026

I had a last minute need so stopped by and they were able to make it work for me! This was so helpful as I live an hour away. Thank you! I will say the automated 'Pam' system is not helpful and I left a mess More

by HELENA.ODEN
Recommend Dealer
Yes
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

March 08, 2026

I got my oil changed tires rotated. That was fine, but they couldn't help me out with getting onto Blue Link so I can start my car from my phone. More

by MEBEIKIRCH
Recommend Dealer
Yes
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

March 08, 2026

The renovated service area is brute and clean and inviting. The parking area for pick up is way too small . I had to get help getting my car out of a tight spot so I could leave. More

by BARBW2806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Chevier
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 08, 2026

They were kind and explained what was needed on my car They also let me know how long I had to wait More

by GARYGREEN34
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 08, 2026

I purchased my wife’s car there and had an excellent experience. I checked inventory and found a used f150 ford I wanted to look at for myself. I was told my salesman I purchased her car from was workin More

by Tazman153
Recommend Dealer
No
Employees Worked With
Eric Finnefrock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

"Tazman153" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 07, 2026

Called to schedule maintenance appointment and have charge port issue addressed. Matthew ordered part for this and will call when it's in. This is a reported issue with several Ioniq 5 owners More

by PKDETTMAN
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Mar 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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