Vision Hyundai Henrietta Rochester
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly and helpful. Good explanations. Great customer waiting area with coffee and water Done. Enough Good explanations. Great customer waiting area with coffee and water Done. Enough More
Exceptional service! Unfortunately got into an accident and had to have some repairs done, Luis my service advisor was amazing! Nate was my technician, and I could not be Unfortunately got into an accident and had to have some repairs done, Luis my service advisor was amazing! Nate was my technician, and I could not be happier with both of their services! More
Very nice. I'm not fond of all these questions. Nice waiting area. Waiting was too long. But I'll be back. I'm not fond of all these questions. Nice waiting area. Waiting was too long. But I'll be back. More
I had a last minute need so stopped by and they were able to make it work for me! This was so helpful as I live an hour away. Thank you! I will say the automated 'Pam' system is not helpful and I left a mess to make it work for me! This was so helpful as I live an hour away. Thank you! I will say the automated 'Pam' system is not helpful and I left a message for service to call me with her and never heard back. Please let us talk to a real person!! More
The renovated service area is brute and clean and inviting. The parking area for pick up is way too small . I had to get help getting my car out of a tight spot so I could leave. inviting. The parking area for pick up is way too small . I had to get help getting my car out of a tight spot so I could leave. More
They were kind and explained what was needed on my car They also let me know how long I had to wait They also let me know how long I had to wait More
I purchased my wife’s car there and had an excellent experience. I checked inventory and found a used f150 ford I wanted to look at for myself. I was told my salesman I purchased her car from was workin experience. I checked inventory and found a used f150 ford I wanted to look at for myself. I was told my salesman I purchased her car from was working and would be expecting me to look at the two trucks I was interested in. I said, great, I’ll be there in an hour an 15 minutes. I confirmed both trucks were on the lot. By the time I got there the 2016 f150 was supposedly sold, lol. It was the old bait and switch routine. The salesman wasn’t my salesman either, just lie after lie. I wouldn’t even look at the other truck. I will never return to this dealership. I even asked the salesman, so you’re saying you sold the truck in the last hour. He said it was sold earlier today. So thanks for the 2&1/2 hour round trip for nothing. More
Called to schedule maintenance appointment and have charge port issue addressed. Matthew ordered part for this and will call when it's in. This is a reported issue with several Ioniq 5 owners charge port issue addressed. Matthew ordered part for this and will call when it's in. This is a reported issue with several Ioniq 5 owners More





