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Vision Hyundai Henrietta Rochester
Rochester, NY
1,876 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts.
But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,876 reviews
Verified Customer
March 31, 2026
Appointment went fairly well except for a few things. I booked the appointment online with a specific service writer, but when I showed up I was handled by a different person. I would have appreciated be I booked the appointment online with a specific service writer, but when I showed up I was handled by a different person. I would have appreciated better communication on the progress of the work since it was a wait appointment. One of the issues was a recall that involved replacing parts. If the parts had to be ordered, the wait would have been fairly quick. They had the parts in stock already so they did the replacements which took a couple hours, which was good because I didn't have to come back. It would have been good if the service writer came to inform me that the parts were available and it would be a few more hours. More
by PFRATTAL
March 27, 2026
Kept me informed and suggested brake cleaning when I thought it needed new ones. Appreciate the honesty. thought it needed new ones. Appreciate the honesty. More
by SB
March 27, 2026
The service itself is fine, the problem is that it's impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get impossible to get ahold of anyone in the service department. The AI assistant is terrible and takes too long to work through, and even when you get through to a human you're only talking with the receptionist - no one from service ever answers the phone. And the texting with service is OK, but there's no consistency. I had to wait hours between texts. I just want to call and have a human answer who will quickly be able to answer my questions. More
by johnhain0
March 25, 2026
phenomenal job done by luis at the service department. i was on a roadtrip from canada and my wiperblade stopped working, wasnt sure if warranty was covered and such but luis assisted with patience and ha i was on a roadtrip from canada and my wiperblade stopped working, wasnt sure if warranty was covered and such but luis assisted with patience and had the vehicle repaired before the end of the day. More
by sam
Employees Worked With
luis
