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Vision Hyundai Henrietta Rochester

Rochester, NY

4.4
1,754 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
Contact Dealership

2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,754 reviews

November 25, 2025

My serevice advisor was Brandon Hazzard and he did an excellent job. I called he got the car in ordered the parts and they were all put in within 2 weeks. More

by Hossbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hazzard
Nov 26, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 25, 2025

I made an appointment for a recall repair. To me, that meant you had the parts and would fix it. After an hour and a half I'm told you have to order the parts and I will have to take more time More

by nancyclark124
Recommend Dealer
Yes
Nov 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Nancy. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

November 25, 2025

Brought my car in to get recalls fixed. Bottom portion of my car is fine with the work they did, however the paint job is not what was stated was going to be fixed. Specifically took photos More

by enashleyphotography
Recommend Dealer
No
Employees Worked With
Brandon & Tylor
Nov 25, 2025 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 25, 2025

They were nice and friendly, Actually they remodel the whole building and I got lost there was no any signs that I could recognize which one is the vision hyundai building i passed it and I came back to f More

by Sadiqa Muhammadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wasn't these people it was another guy that helped me
Nov 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to provide us with this feedback.

November 24, 2025

I had a radiator issue and they got my car in right away and got it fixed for me in a day. The service and sales manager were excellent. More

by bsider21
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 23, 2025

He was nice and friendly. He knows how to communicate with me because I’m Deaf, which I appreciated. More

by sfranconorris
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 23, 2025

Great experience. They communicated well with me helped me custom order my tires kept me in the loop with how long they'd be and when they were in. Made me appointment More

by Taylorbliven93
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
Nov 25, 2025 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 22, 2025

Excellent and no problems or issues. Excellent and no problems, issues or concerns. Has customers interest at heart. More

by 57NOMAD
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 25, 2025 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 22, 2025

Sales rep Billy Blattner & Service advisor Luis stayed in communication and made the process easy. More

by Styner111518
Recommend Dealer
Yes
Employees Worked With
Sales rep Billy Blattner & Service advisor Luis.
Nov 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 22, 2025

Tylor was amazing to work with and helped me so much! Excellent customer service and couldn’t be happier! More

by Nikkisuozzi10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Nov 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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