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Vision Hyundai Henrietta Rochester

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.4
1,502 Reviews
In addition to providing the drivers of Henrietta, New York with a cornucopia of new Hyundai Elantra, Sonata, Tucson, Santa Fe Sport, Accent vehicles and pre-owned cars, we at Vision Hyundai Henrietta are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Hyundai lease and financing experts. But wait, there’s more. After you’ve left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Hyundai car share, our Hyundai Elantra, Sonata, Tucson, Santa Fe Sport and Accent service technicians are available to carry out your model’s routine maintenance needs. Moreover, our comprehensive parts center houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Vision Hyundai Henrietta are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2525 West Henrietta Road Rochester, NY we’re happy to continue the conversation and answer any questions.
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2525 West Henrietta Rd

Rochester, NY

14623

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Showing 1,502 reviews

January 08, 2026

Quick and efficient Tyler took care of us quickly and texted when it was complete and got us in and out More

by kpshamp
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 08, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 08, 2026

Had a problem with my battery and the service tech was amazing. Had a problem with my 12v battery and the service tech was amazing. Fixed it quickly and made me feel comfortably driving the car--the Ionia More

by Rtlibby
Recommend Dealer
Yes
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Jan 09, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 08, 2026

I had the wheels rotated. Didn't notice anything except the last couple days when I got out of the highway as soon as I hit about 55 mph the whole car starts shaking really ba More

by Rtlibby
Recommend Dealer
No
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Jan 09, 2026 -

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 07, 2026

Everyone was very helpful to correct my rear brake problem. Thanks again to everyone for your help. More

by RVANELL1
Recommend Dealer
Yes
Employees Worked With
Viktoria guy
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Jan 07, 2026 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 06, 2026

Fast and friendly service & I enjoyed the remodel service and lobby area. Great service department. More

by ltontar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 06, 2026

The Dealership looks very nice with all the Upgrades they have done. Received Great Service More

by mgebauer
Recommend Dealer
Yes
Employees Worked With
Matthew Melino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Melino
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Jan 07, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 06, 2026

Helpful and polite great customer service. Quick and reliable cared about my needs and schedule. More

by LOVEPHOTOGRAPHYGREEN
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 07, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 06, 2026

As always I got great service with reasonable waiting time. Vision Hyundai is good in honoring the specials and treats its customers with genuine care. More

by DAVESCHANTZ
Recommend Dealer
Yes
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Jan 07, 2026 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 31, 2025

Seemless, but lack of shuttle service and paying for an Uber was a bit annoying More

by bryubpharm
Recommend Dealer
Yes
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Jan 06, 2026 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

December 31, 2025

I called to ask about replacing driver's door handle. It has been almost 2 weeks and car door handle still not replaced More

by laura.bishop99
Recommend Dealer
No
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Jan 06, 2026 -

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Laura. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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