Vision Hyundai Henrietta Rochester

Thank You Had a great experience, needed a vehicle for school and work. Helped me in a timely fashion. Would go again if needed for my vehicle and or another pu Had a great experience, needed a vehicle for school and work. Helped me in a timely fashion. Would go again if needed for my vehicle and or another purchase. More

Leased a Elantra for the second time James Russo at Vision Henrietta did an excellent job meeting my car needs. He has very good interpersonal skills and put me at ease. I love my car an James Russo at Vision Henrietta did an excellent job meeting my car needs. He has very good interpersonal skills and put me at ease. I love my car and the deal I got! More

Visit was okay After I pulled off the lot I was thinking to myself I know nothing about this car, so I went home and did my own research. I found the manual in my tr After I pulled off the lot I was thinking to myself I know nothing about this car, so I went home and did my own research. I found the manual in my trunk and reviewed it because I seen there was a warning message with me having to out more air in the tires so I did that and the car went back to normal. But for assistance on how to work the vehicle I YouTube a bunch, the dealer honestly just handed me the keys and said "enjoy your new ride" and went about his business. It would had been beneficial if I would had been able to test drive it which is what I wanted to do, and learn more about the car. But nobody offered me that which is sad to know and this was my first time ever at a dealership. Darryl is a nice guy but he could had put forth more effort into teaching me more about the car, he said if I get stuck to just come back to the dealership and I don't have time like that on my hands. More

Awesome The service I received was great Rich listen to all the things I wanted and what I was looking for. The financing team got me a approval in a time man The service I received was great Rich listen to all the things I wanted and what I was looking for. The financing team got me a approval in a time manor, gave me options and honesty and that’s what I was most happy with . There was no pressure I ran the show. Thanks again guys. More

Lease Had a tucson before and had good luck with it so I liked the look of the new style and gave my 10 year old tucson to my daughter Had a tucson before and had good luck with it so I liked the look of the new style and gave my 10 year old tucson to my daughter More

Commending an excellent sales representative with Vision Hyundai. I had a few issues with the vehicle however Muniz's is seeing that they are resolved even though they were neither his fault or mine. I appreciate hi I had a few issues with the vehicle however Muniz's is seeing that they are resolved even though they were neither his fault or mine. I appreciate his correspondence with me to let me know what is happening with them. He is doing an excellent job in following through. More

Munzi My husband and I had a great experience. Munzi took great care of us even though we went past closing time. He made sure that we left with all the k My husband and I had a great experience. Munzi took great care of us even though we went past closing time. He made sure that we left with all the knowledge we needed to enjoy our new vehicle. He also retrieved a CD that I had left in my trade in vehicle! More

Lease review Made an appointment with my salesman to pick up my vehicle. Car was delivered over 4 hours late, was driven over 100 miles on a brand new car and was Made an appointment with my salesman to pick up my vehicle. Car was delivered over 4 hours late, was driven over 100 miles on a brand new car and was not fully detailed when given to me. My salesman seemed flustered and was rushing when he was giving me my keys and going through the details on my car. I also tried to contact him with an issue regarding my car and his mail box was consistently out of order, and he didn't respond to me until days later... after I had already dealt with the issue without any dealer guidance. More

Everything takes too long Take care of the customer. Selling a car once is easy...getting that person to come back time and time again is hard. We bought a 2nd vehicle from yo Take care of the customer. Selling a car once is easy...getting that person to come back time and time again is hard. We bought a 2nd vehicle from you because we wanted to give it one more shot after our messed up experience a few years ago. We like Hyundai do it was worth a shot, disappointing. I ended up paying more than I wanted to, being frustrated by how long the process took (and we’ve bought many cars at many places that didn’t take near that long), feeling like I got conned with the add ons that are needed and agreed to be a part of the negotiated deal and then weren’t at signing, and I probably won’t return. Take care of the customer and respect their time. It’s not just about the sale on that day. Dorschel gets people back over and over because of how they appreciate the customer. More

Great service! Everyone at Vision Hyundai was very helpful to me. I came in with a decent understanding of what I wanted for my new leased vehicle. And my sales pe Everyone at Vision Hyundai was very helpful to me. I came in with a decent understanding of what I wanted for my new leased vehicle. And my sales person made sure to help me find the best vehicle for me and my family. More