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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
293 Reviews

293 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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April 27, 2024

Service was fast and smooth. I waited at their waiting room, they had coffee and snacks. More

by iktotul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2024

There’s absolutely no way to speak to anyone on the phone. No one answers and if you leave a message it’s a waste of time, no one calls you back. I had a very simple question. If you need to speak to s More

by plains-merger.0e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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April 26, 2024

Service was done timely and finished as promised. Nothing worst than an inaccurate time quote More

by Hubroch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2024

Russell was a pleasure to work with during our financial conference- second time around- and he also secured our spare tire More

by NONENONE0
Recommend Dealer
Yes
Employees Worked With
Timmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 25, 2024

My service manager was the best he worked very hard to get my car done as fast as I would recommend vision to all my friends and family More

by SWETZT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike J.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quoc H.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 24, 2024

Polite, accommodating. June and staff were the best! Answered all my questions. Thanks for a wonderful experience! More

by BRUCATOMICHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June
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Apr 25, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 24, 2024

This was my first time receiving service at this location. I am happy with the level of service and professionalism I received. They did what they could to help with a difficult car issue i had. I w More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 24, 2024

My appointment was easy to schedule. Communication was great and my vehicle was done when estimated. More

by Brantech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 20, 2024

They are very friendly and up front. Very easy to work with. They are great at taking care of my vehicle. More

by K.DUDDS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim T.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 19, 2024

Wonderful caring and helpful with my auto needs. Looking forward to building remodel, all service employees are very knowledgeable, More

by JUNKET6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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