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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
300 Reviews

300 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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March 05, 2021

Friendly, informative staff! Great service. Above and beyond my expectations. Fist time there with a new-to-me Hyundai and this will be my go-to service location. More

by DANIELLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Zuk
Mar 18, 2021 -

Vision Hyundai Henrietta Rochester responded

Hi Danielle! We are happy to hear you were able to find what you were looking for! Thank you for taking the time to leave such a positive review!

March 04, 2021

Recommended to my wife that she get her front end aligned. Didn’t offer to show a readout of exactly how much the alignment was off. Also, when car is awd, aren’t you supposed to align front and ba More

by JD
Recommend Dealer
No
Employees Worked With
Service advisor
March 04, 2021

Did only the work I authorized and could afford; they were courteous and professional. I was in and out with both cars that needed to be inspected More

by JAMESLHIGH2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We thank you for the wonderful review and look forward to your next visit!

March 04, 2021

Service department is always on top of things. Very fast oil changes. Great customer service. The service team always goes above and beyond to accommodate their customers. More

by TONI.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your praise and kind comments about our team! We appreciate your support!

March 04, 2021

The response and service I received from Vision Hyundai was excellent- as always! I received calls to confirm the work as well as a call to let me know when the work was finished. A great experience! More

by PAMELAN.APT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your 5 star review! We appreciate your feedback and hope you have an amazing day!

March 04, 2021

The service department took excellent care of my vehicle. I was in and out in about an hour. We discussed when to return to Vision for the next specific warranty service. More

by PEG23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you for your praise and kind comments about our team! We appreciate your support!

March 04, 2021

The service was outstanding. My Tucson had a recall and it was taken care of quickly. They also washed it for me and did an oil change. The Salesman saw me also and took the time to make sure I liked my More

by JEANRRACCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Blattner
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much for your feedback! Thank you for taking the time to leave such a positive review!

March 04, 2021

Best customer service in the business. Always an excellent experience. I was Told my service would be about 1 hour /40 minutes and it was done in just over an hour. Super friendly as always More

by MICHAELBIANCHILMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 04, 2021

It is one of the best dealers that i have ever dealt with. Every time i called or come in they just greet you with so much compassion .And Cameron from the service depart has really be a great help when More

by PHILLIS_WOODEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

March 04, 2021

Always a pleasure to deal with Vision personnel. Service department is on top of my vehicle's needs. The Vision service staff are polite and personable. More

by OLEWNIK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Vision Hyundai Henrietta Rochester responded

Thank you so much for taking the time to write out such a great review of the Vision team! We appreciate your support!

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