Vision Hyundai of Webster
Webster, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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The service advisor was prompt, polite,and answered all my questions. I was led to a lounge , I was offered beverages, reading material , and the seating was very comfortable. Upon completion the adviser c my questions. I was led to a lounge , I was offered beverages, reading material , and the seating was very comfortable. Upon completion the adviser came to the lounge to let me know my service was completed. I was then led to my car. Overall a great experience! More
Aj and Robbie were extremely helpful and made the whole process easy Aj kept me well informed throughout the whole process and was extremely friendly and accommodating process easy Aj kept me well informed throughout the whole process and was extremely friendly and accommodating More
I was contacted by Tyler from the dealership on Friday 2/20 letting me know there was a recall on the seatbelt buckles for my 2022 Palisade and they wanted to schedule me to come in and get it replaced. I 2/20 letting me know there was a recall on the seatbelt buckles for my 2022 Palisade and they wanted to schedule me to come in and get it replaced. I made an appointment for the following Monday 2/24 at 8AM and when I arrived, they told me that the seatbelt buckles were on back order so that service, which was the whole point of coming in that day, couldn't be done. When I expressed my frustration to Peter Zuk, he was less then empathetic or apologetic and didn't seem to care about the inconvenience this had caused me. If I had known they didn't have the parts, I would not have come in. They should probably verify that before they reach out to customers to schedule them for replacements and getting a little empathy from Peter would have gone a long way. I was thoroughly dissatisfied with my whole experience. More
The service I received was timely, polite, and helpful. I appreciated the customer service the service department provided I appreciated the customer service the service department provided More
Very satisfied. Very polite and a nice interaction with Pete. Anytime we need recall work done we will most definitely consider Vision. Very polite and a nice interaction with Pete. Anytime we need recall work done we will most definitely consider Vision. More



