Vision Hyundai of Webster
Webster, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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When I walked in Serviice Department I felt like they were doing me a favor for coming to them. Did not feel welcomed or comfortable. The Service person scared me in performing services I may not have were doing me a favor for coming to them. Did not feel welcomed or comfortable. The Service person scared me in performing services I may not have needed. I have a car that is 1 year and 3 months old with approx. 15,000 miles. The service was supposed to inspect first and then recommend. That NEVER happened. I was supposed to have a post service discussion, that Never happened. I was rushed to an accounting window to pay a bill that was OVER $500. I cannot believe that car needed that much repair. To put the icing on the cake, I noticed my car in the parking lot. I believe the Service was completed. It took the same Service person I initially talked over 20 minutes to inform me the car was ready. That is the reason for my rating. Thank you. More
Impressive! Service was excellent. All staff members were friendly and welcoming. Showroom and service department were spotless. Excellent experience! Thank you! Service was excellent. All staff members were friendly and welcoming. Showroom and service department were spotless. Excellent experience! Thank you! More
This showroom is relatively new. It also has a new water bottle refrigerator and new very expensive coffee machine. The water fridge was empty. I told them and their solution was for It also has a new water bottle refrigerator and new very expensive coffee machine. The water fridge was empty. I told them and their solution was for me to take a coffee cup and go to the water fountain. The tap water was warm and not cooled and tasted awful. So I thought I’d have a coffee instead. Nope. The bean bin was empty so it spit out dirty water. Not until one of the employees wanted a coffee was it filled. All this shows me they care far more about their own comfort than the customers. I also saw more than 2/3 of the showroom employees standing around messing with their phones. You can easily cut that staffing down to a third of what you currently have. This shows me poor business decisions are abundant. With all those people standing around nobody could be sent to stock the water fridge and coffee machine?! The entire time I was there I watched a young guy push a cart 20 feet so an old guy could pick up the heavy boxes and load the cart. Other than that the young guy just stood around with gloves on. WHY WEAR GLOVES??!! You may have spent a huge amount of money on the place but it’s still messed up in so many ways on the inside. No matter how much you polish a &:!!$ it’s still a &:!!$ More
I'm sorry I can't remember the gentleman's name, but he has worked with me before and did an outstanding job. Took the time to let me know what was going on with the car as there was a problem with the hor has worked with me before and did an outstanding job. Took the time to let me know what was going on with the car as there was a problem with the horn. Let me know that they ordered the part and will be calling me in a couple of days to take care of it. Love your new place. More
Great service, accommodating and communicative Tyler was great about making sure I knew the process for repair, communicating, and accommodating my needs during my repair great about making sure I knew the process for repair, communicating, and accommodating my needs during my repair More



