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Vision Hyundai of Webster
Webster, NY
1,348 Reviews
Here at Vision Hyundai Webster, we know that you can visit any number of dealerships when shopping for a new car. That’s why we always make sure to go above and beyond for our loyal customers throughout Rochester, Greece, Brighton, Irondequoit and Webster. It’s our world-class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Hyundai cars including Hyundai Elantra, Santa Fe Sport, Sonata, Tucson, Accent and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability, and unmatched quality. If you’re driving on a budget, then take a look at a pre-owned car to save cash on your next car.
Whatever your preference may be, you’ll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,348 reviews
March 08, 2026
Trying to contact the service department is a nightmare due to the automated phone system. Inital repair to the vehicle felt incomplete, as the issue wasn't fully resolved, and I had to bring the vehicle b due to the automated phone system. Inital repair to the vehicle felt incomplete, as the issue wasn't fully resolved, and I had to bring the vehicle back the next day wasting my time. More
by barbrahassett
Verified Customer
March 07, 2026
Tyler made it super easy for me. Although I received an automated message to begin the service, I called in to as questions and Tyler helped me faster and got me in that day. Provide Although I received an automated message to begin the service, I called in to as questions and Tyler helped me faster and got me in that day. Provided a great rental and took care of my initial concerns and then some. More
by tedcheng86
Employees Worked With
Tyler Fischer
March 06, 2026
When I walked in Serviice Department I felt like they were doing me a favor for coming to them. Did not feel welcomed or comfortable. The Service person scared me in performing services I may not have were doing me a favor for coming to them. Did not feel welcomed or comfortable. The Service person scared me in performing services I may not have needed. I have a car that is 1 year and 3 months old with approx. 15,000 miles. The service was supposed to inspect first and then recommend. That NEVER happened. I was supposed to have a post service discussion, that Never happened. I was rushed to an accounting window to pay a bill that was OVER $500. I cannot believe that car needed that much repair. To put the icing on the cake, I noticed my car in the parking lot. I believe the Service was completed. It took the same Service person I initially talked over 20 minutes to inform me the car was ready. That is the reason for my rating. Thank you. More
by Service@67
Employees Worked With
Peter Zuk
March 05, 2026
Impressive! Service was excellent. All staff members were friendly and welcoming. Showroom and service department were spotless. Excellent experience! Thank you! Service was excellent. All staff members were friendly and welcoming. Showroom and service department were spotless. Excellent experience! Thank you! More
by debmiceli22
March 04, 2026
This showroom is relatively new. It also has a new water bottle refrigerator and new very expensive coffee machine. The water fridge was empty. I told them and their solution was for It also has a new water bottle refrigerator and new very expensive coffee machine. The water fridge was empty. I told them and their solution was for me to take a coffee cup and go to the water fountain. The tap water was warm and not cooled and tasted awful. So I thought I’d have a coffee instead. Nope. The bean bin was empty so it spit out dirty water. Not until one of the employees wanted a coffee was it filled. All this shows me they care far more about their own comfort than the customers. I also saw more than 2/3 of the showroom employees standing around messing with their phones. You can easily cut that staffing down to a third of what you currently have. This shows me poor business decisions are abundant. With all those people standing around nobody could be sent to stock the water fridge and coffee machine?! The entire time I was there I watched a young guy push a cart 20 feet so an old guy could pick up the heavy boxes and load the cart. Other than that the young guy just stood around with gloves on. WHY WEAR GLOVES??!! You may have spent a huge amount of money on the place but it’s still messed up in so many ways on the inside. No matter how much you polish a &:!!$ it’s still a &:!!$ More
by James
Employees Worked With
Don’t know their names
