
Vision Hyundai of Webster
Webster, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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This dealership is a wonderful place everyone is so helpful and friendly would recommend this dealership to friends and family helpful and friendly would recommend this dealership to friends and family More
Ran into Mark DiSantis on my way in. Very personable & helpful right away. No pressure, & gave me great service & a new vehicle! Very personable & helpful right away. No pressure, & gave me great service & a new vehicle! More
The dealership was very nice and clean and all the dealers were able to answer all my questions dealers were able to answer all my questions More
Everyone there is friendly. Very clean and good presentation of cars. Nice waiting area with coffee Very clean and good presentation of cars. Nice waiting area with coffee More
Mark is wonderful to wok with. He is polite, respectful and positive! He’s the best! He is polite, respectful and positive! He’s the best! More
The sales team is very good my issue withe the antenna on my used Jeep was taken care of. my used Jeep was taken care of. More
Feel I was taken advantage of. Came in for oil change and NYS inspection. Was told should have fuel induction service, cost $200. Once car up on lift they told me I needed tire ro Came in for oil change and NYS inspection. Was told should have fuel induction service, cost $200. Once car up on lift they told me I needed tire rotation and alignment, cost $160. Figured they knew their business, so I agreed to these things. Looked up fuel induction service once I got home. This service not listed in recommendation service maintenance. Not usually needed until 30,000-50,000 miles, or unless car running rough. Yes, car is 5 years old, but less than 12,000 miles, runs fine. They never once asked how the car was running. This was definitely a case of dealer adding unnecessary service to make more money. Makes me wonder if alignment was really needed.........In the future I'll be going to local mechanic that I know personally and trust not to take advantage of me because we live in the same town. Gave Service Manager 3 stars because I had been cold called by sales department the day before my service appointment wanting me to take a test drive rather than wait for my service and the guy would not accept "NO" for my answer. I had to tell him "NO" multiple times. Service manager apologized, said they don't cold call customers, and addressed that issue with the Sales Department. This guy had actually had cold called me! Then while waiting I was called by some one in the Acquisitions Department who said he was in the Webster location. I asked several times if he was actually at the Webster location and I told him if he was in the building to come talk to me in person in the waiting room. No one showed up. When I asked Dave, he told me there is no one at their location by the name of Maleek, had to be someone from their main head quarters. Apparently this survey won't be accepted unless I check either Sales (new) or Sales (used) as Reason For Visit. That's stupid as I came in for service, not Sales. I will check "used" so I can submit the survey More
The team was very helpful in getting me a car as a first time car buyer and student time car buyer and student More
Called Vision Hyundai in Webster, NY for my first oil change in my new Tucson. The answering message was that I didn’t need to make an appointment for an oil change. Soo when I went in the attendant aske change in my new Tucson. The answering message was that I didn’t need to make an appointment for an oil change. Soo when I went in the attendant asked if I had a an appointment. When I said no and explained that I initially called for one he asked if I would like to make an appointment for another day. Ah No!! He was nice but it’s my first time in the service area and I didn’t like the confusion over an appointment or not. I was content to wait the hour that it took. Every one was pleasant. And my was cared for. I will know better next time. More