Vision Hyundai of Webster

The staff at the physical brick and mortar building are friendly and helpful. But, trying to get through to an actual live person when calling to make an appointment in their service department is severely friendly and helpful. But, trying to get through to an actual live person when calling to make an appointment in their service department is severely lacking. After making numerous phone call attempts to try to schedule an oil change appointment, I had to take advantage of their “no appointment needed” for this service, even though I was still asked by the employee if I had an appointment. What amplifies this complaint is when I got there, there was a worker, who had a headset on for receiving phone calls, in front of a computer, that looked to me, for making appointments and cashing people out, but was too busy scrolling on her phone. Making it easier to get through to a live person to make appointments when calling would go a long way. More

Service was great and staff very friendly. Waiting area is wonderful. Speedy and efficient service provided. Waiting area is wonderful. Speedy and efficient service provided. More

Service is always so great, always there to help whenever needed, even without an appointment. needed, even without an appointment. More

It was the smoothest car purchasing experience that ive ever had. Spent their energy on finding the best for our budget, rather than upselling the sticker price ever had. Spent their energy on finding the best for our budget, rather than upselling the sticker price More

I recommend Vision Hyundai of Webster. We had a very smooth car purchasing experience. I especially appreciate everyone I've come into contact with in the Service Department - they are so We had a very smooth car purchasing experience. I especially appreciate everyone I've come into contact with in the Service Department - they are so helpful! More

Service dept. was very accommodating. They were able to service my vehicle even though I did not purchase from them. Service was great! was very accommodating. They were able to service my vehicle even though I did not purchase from them. Service was great! More

The car went In on time. They performed the service quickly. Service advisor kept in touch They performed the service quickly. Service advisor kept in touch More

Anthony was attentive to my wishes and found our desired color and model. He was professional and helpful. Vision Hyundai Webster is my preferred dealership and I will remain their client as long as the c color and model. He was professional and helpful. Vision Hyundai Webster is my preferred dealership and I will remain their client as long as the customer service experience remains positive and there is no pressure - like the last 6 years. More

Clean, quick and responsive to all inquiries. Blown away by oil changes and inspections included in the lease. Only drawback was their parking lot! Blown away by oil changes and inspections included in the lease. Only drawback was their parking lot! More

Prompt service, easy to contact and have questions answered, friendly staff, convenient location to my home answered, friendly staff, convenient location to my home More