Vision Hyundai of Webster

This showroom is relatively new. It also has a new water bottle refrigerator and new very expensive coffee machine. The water fridge was empty. I told them and their solution was for It also has a new water bottle refrigerator and new very expensive coffee machine. The water fridge was empty. I told them and their solution was for me to take a coffee cup and go to the water fountain. The tap water was warm and not cooled and tasted awful. So I thought I’d have a coffee instead. Nope. The bean bin was empty so it spit out dirty water. Not until one of the employees wanted a coffee was it filled. All this shows me they care far more about their own comfort than the customers. I also saw more than 2/3 of the showroom employees standing around messing with their phones. You can easily cut that staffing down to a third of what you currently have. This shows me poor business decisions are abundant. With all those people standing around nobody could be sent to stock the water fridge and coffee machine?! The entire time I was there I watched a young guy push a cart 20 feet so an old guy could pick up the heavy boxes and load the cart. Other than that the young guy just stood around with gloves on. WHY WEAR GLOVES??!! You may have spent a huge amount of money on the place but it’s still messed up in so many ways on the inside. No matter how much you polish a &:!!$ it’s still a &:!!$ More

I called about a recall and they got me in the same day Quick service Quick service More

Always friendly and helpful. I've bought 2 cars from there. The service department has always been fair. I've bought 2 cars from there. The service department has always been fair. More

Great service, accommodating and communicative Tyler was great about making sure I knew the process for repair, communicating, and accommodating my needs during my repair great about making sure I knew the process for repair, communicating, and accommodating my needs during my repair More

Tyler was prompt, pleasant, realistic, and went the extra mile. Only hiccup was on pick up, the desk was vacant for 20 minutes and no one seemed to be able to help cover until they came back mile. Only hiccup was on pick up, the desk was vacant for 20 minutes and no one seemed to be able to help cover until they came back More

Friendly, prompt, and trustworthy Staff is always friendly, very prompt and thorough, and provides great advice for next step on any repairs friendly, very prompt and thorough, and provides great advice for next step on any repairs More

I brought my '24 Sonata in for an oil change, tire rotation, and car inspection. I had to get a tire (my daughter hit a curb HARD causing a bubble in a tire). Tyler was able to find one and have it ta rotation, and car inspection. I had to get a tire (my daughter hit a curb HARD causing a bubble in a tire). Tyler was able to find one and have it taken care of that day. More

I had a huge nail in my tire. The person at the front desk said they could plug the hole & get me in my way in 20 minutes. I returned the following morning to get two new tires. The person at the front desk said they could plug the hole & get me in my way in 20 minutes. I returned the following morning to get two new tires. More

He did a great job helping me get everything I needed and he went above and beyond to make sure that my tire was repaired and I had a car to take me where I need to go to he went above and beyond to make sure that my tire was repaired and I had a car to take me where I need to go to More

Prompt and convenient Courteous, friendly, helpful, knowledgeable, pleasant, great customer service Always willing to squeeze us in for an oil change knowledgeable, pleasant, great customer service Always willing to squeeze us in for an oil change More